Lashonda Bankhead
Bossier City,LA
Summary
Compassionate Resident Life Assistant with background in fostering positive residential environments. Skilled in conflict resolution, event planning, and community building. Strengths include strong interpersonal communication, leadership abilities, and adaptability. Previous roles have shown impact through improved resident satisfaction and enhanced community spirit.
Overview
16
16
years of professional experience
Work History
Resident Life Assistant
The Columns of Bossier
Bossier City, Louisiana
06.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Organized social events and activities to promote community engagement.
- Communicated effectively with residents to address concerns and provide support.
- Documented resident interactions and reported changes in behavior or health.
- Created a positive environment for residents through proactive outreach initiatives.
- Maintained an up-to-date knowledge base regarding relevant laws, policies, and procedures.
- Organized and facilitated weekly resident meetings to discuss issues regarding campus life.
- Encouraged healthy lifestyle choices among residents by promoting wellness initiatives.
- Facilitated educational discussions about diversity, inclusion, equity, and social justice topics among residents.
- Responded promptly to emergency situations within the residence hall or surrounding area.
Clinic Manager
The Oui Doctor Llc
Shreveport, LA
08.2022 - 05.2025
- Managing day-to-day operations: Make sure that the clinic functions smoothly, this involves setting up patient appointments, tracking records, and ensuring all areas of the clinic are operating properly.
- Overseeing staff and ensuring compliance: Overseeing doctors, nurses, and other members in the clinic, ensuring everyone is working as per their responsibilities, and that the clinic runs as per the healthcare rules, safety guidelines, and regulations.
- Budgeting, inventory, and patient concerns: Administrating the clinics finances, including budgeting, managing expenses, and medical supply inventory.
- Managed daily operations of a busy healthcare clinic.
Property Manager
Public Storage
Bossier City, LA
07.2015 - 05.2022
- Daily oversight and operations of self-storage facility including high volume of customer service tasks, collection and payment processing, marketing, front office operations, and facilitating rental agreements for storage units.
- Maintains record to meet regulatory requirements, monitor monthly P&Ls to ensure facility budgets are being achieved, compiling daily monthly reports of activity, and auditing of tenant files.
Kitchen Manager
Good Eats Café
01.2010 - 07.2015
- Hired in as Chef manager.
- Demonstrated knowledge of cookery.
- Developed interpersonal skills, as well as building in understanding of related legalities.
- Acquired thorough training in customer service excellence.
- Contributed to and helped to develop a strong team-based working environment.
- Created a happy and pleasant environment for both staff and customers.
Education
High School Diploma - Computer technology
Booker T Washington
LASkills
- Resident support
- Community engagement
- Behavior documentation
- Crisis response
- Record keeping
- Customer relationship management
- Problem solving
- Effective communication
- Team leadership
- Event organization
- Diversity facilitation
- Role modeling
- Assertiveness
- Collaboration and cooperation
- Multicultural competence
- Crisis management
- Motivational skills
- First aid and CPR
- Self-awareness
- Peer mediation
- Assertive
- Coaching and mentoring
- Facilities tour leadership
- Health and safety compliance
- Resolution-oriented
- CPR certified
- Critical thinking
- Documentation and reporting
- Event coordination
- Mental health awareness
- Program development
- Emotional support
- Stress management
- Ambulation assistance
- Safety monitoring
- Resident assistance
- Relationship building
- Moral conduct
- Supportive
- Data confidentiality
- Professional speaking
- Team player
- Problem-solver
- Indirect patient care
- Social engagement
- Team building
- Administrative support
- Collaborator
- Policy enforcement
- Policy reinforcement
- Patient management
- Activity planning
- Time management
- Resident activity implementation
References
- Denisha Green-Nurse (318)-423-7070
- Kyla Benjamin- Owner Of Your Favorite Nurse- (430)- 215-4040
- Tabatha Taylor-CouncilWoman of Shreveport-(318)- 751-0847
- Roxanne Johnson- RPJ Diversity Consultant CEO-(318) -218-0231
- Aliscia-Occupational Therapist-(318) 245-2788
- Gerald Hall-Veteran- (318)-617-4920
Searchable Items
Property, Real Estate, and Community Association Managers, ANY/NEGOTIABLE, Louisiana, None Specified, None Specified, Any, Any, No, No, No, Regular Drivers License, None Specified, 136 skill(s), 93 Technology, 124 Tools, None Specified, Other / Well
Occupational Licenses Certificates Training
None Specified
Timeline
Resident Life Assistant
The Columns of Bossier
06.2025 - Current
Clinic Manager
The Oui Doctor Llc
08.2022 - 05.2025
Property Manager
Public Storage
07.2015 - 05.2022
Kitchen Manager
Good Eats Café
01.2010 - 07.2015
High School Diploma - Computer technology
Booker T Washington