Madison Fisher
Ocean Township,NJ
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills, provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as reservation management, academics and technology.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Ocean Vista Hotel
08.2018 - Current
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visit
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily
- Managed approximately 35 incoming calls and emails per week from customers
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk
- Developed a thorough knowledge of local attractions and events to serve as an informed resource for guests seeking recommendations or directions
Paraprofessional Peer Facilitator
College Of Charleston
08.2023 - 05.2024
- Provided first-year students, through leading a synthesis seminar, with guidance, support, and wisdom on how to be a successful student at The College
- Addressed common transitional challenges students encounter the first year at The College
- Promoted respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers
- Assisted Professors in development of engaging lesson materials aligned with the curriculum standards for the Center for Excellence in Peer Education
Education
Bachelor of Science - Finance
College of Charleston
Charleston, SC05.2025
Bachelor of Arts - Dance
College of Charleston
Charleston, SC05.2025
Skills
- Adaptability
- Leadership
- Effective Time Management
- Reservation Management
- Interpersonal Skills
- Reliability
Timeline
Paraprofessional Peer Facilitator
College Of Charleston
08.2023 - 05.2024
Front Desk Receptionist
Ocean Vista Hotel
08.2018 - Current
Bachelor of Science - Finance
College of Charleston
Bachelor of Arts - Dance
College of Charleston