Madison Fluis
Maize,KS
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, notably with HomeGoods. Excelled in enhancing store appearance and customer engagement through meticulous merchandise display and knowledgeable service. Demonstrate a strong ability to resolve customer issues, significantly improving satisfaction levels. Skilled in both active listening and store organization, showcasing a balanced blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
HomeGoods
11.2022 - Current
- Greet, service, and thank all customers.
- Inspect merchandise for quality and arranged proper display location on floor.
- Enhance overall store appearance by applying careful consideration to product and display locations.
- Transport merchandise to sales floor and restocked shelves, racks and bins.
- Utilize strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Create attractive displays to promote items.
- Increase customer engagement by providing knowledgeable product recommendations.
- Work effectively in fast-paced environments.
Associate
Tropical Smoothie Café
09.2021 - 11.2022
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to food.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Maize High School
Maize, KS05-2025
Skills
- Customer service
- Communication
- Store organization
- Cash management
- Shrink reduction
- Cleaning procedures
- Restocking processes
- Active listener
- Markdown procedures
- Retail experience
Accomplishments
- Received Two Academic Letters
- Lettered in Varsity Softball and Tennis
Timeline
Merchandise Associate
HomeGoods
11.2022 - Current
Associate
Tropical Smoothie Café
09.2021 - 11.2022
High School Diploma -
Maize High School
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