Madison Foister
Knoxville,TN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Target
Knoxville, TN
11.2025 - Current
- Prepared high-quality espresso beverages and specialty drinks with precision and attention to detail.
- Trained new baristas on beverage preparation techniques and customer service excellence.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing customer satisfaction.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Cabin Cleaner
Ogles Cleaning Company-Sevierville, TN
Sevierville, TN
04.2025 - Current
- Dust furniture, equipment, partitions, walls, etc.
- Clean and disinfect sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc in restrooms, break rooms and/or kitchenettes
- Replenish supplies in restrooms, break rooms and kitchen
- Sweep, mop, vacuum and/or hand scrub floors using brooms, mops and vacuum cleaners
- Empty trash cans and recyclables into disposal areas
- Wipe down walls and woodwork, doors, wall hangings, baseboards, etc.
- Identify potential safety or maintenance issues and communicate them to client in the comments section on the customer checklist.
- Arrive to work (client location) at scheduled time, perform services to established standards and insure the client’s facility is locked and secured when you finish and leave.
- Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork
- Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.
Server
Mellow Mushroom Pizza Bakers-Pigeon Forge, TN
Pigeon Forge, TN
04.2023 - 04.2025
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Store Manager
Journeys-Nashville, TN
Nashville, TN
01.2021 - 04.2023
- Recruited, hired, trained, and managed store personnel to achieve sales goals while ensuring a positive customer experience.
- Oversaw daily store operations
- Implemented company initiatives
- Fostered a fun and inclusive work environment.
Shift Leader
Starbucks-Pigeon Forge, TN
Pigeon Forge, TN
04.2019 - 12.2020
- Discovered and responded to customer needs
- Developed positive relationship with the shift team by understanding and addressing individual motivation, needs, and concerns
- Executed store operations during scheduled shifts
- Organized closing and opening duties as assigned
Education
High school or equivalent - undefined
Northview Academy
Kodak, TN06.2019
Skills
- English
- Cash Handling
- Coffee experience
- POS
- Restaurant Experience
- Management
- Sales
- Upselling
- Assistant Manager Experience
- Customer service
- Serving Experience
- Shift Management
- Team Player
- Barista experience
- Retail sales
- Numeracy
- Store Management Experience
- Communication skills
- Cash register
Certification
- Driver's License
- January 2017 to January 2027
- ServSafe
Timeline
Barista
Target
11.2025 - Current
Cabin Cleaner
Ogles Cleaning Company-Sevierville, TN
04.2025 - Current
Server
Mellow Mushroom Pizza Bakers-Pigeon Forge, TN
04.2023 - 04.2025
Store Manager
Journeys-Nashville, TN
01.2021 - 04.2023
Shift Leader
Starbucks-Pigeon Forge, TN
04.2019 - 12.2020
High school or equivalent - undefined
Northview Academy