Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Folsom

Muskogee

Summary

Proven leader and dedicated team player with a track record of delivering high-quality service. Excelled in multitasking and time management, enhancing operational efficiency and customer/patient satisfaction. Dependable, reliable, and eager to learn and grow.

Overview

3
3
years of professional experience

Work History

Server/Shift Lead Manager

Linney Breauxs
08.2022 - Current
  • Served food and beverages promptly with focused attention on customer needs.
  • Supervised dining staff and culinary to confirm optimal operations and prevent mistakes.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, reviewed cash drawers, and change orders that contributed to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Assisted with scheduling, payroll, catering, and festival planning to meet requirements and deadlines.

Personal Care Assistant

Northeastern Health System Tahlequah
07.2021 - 02.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained and recorded patient vitals every 4 hours throughout the 12 hour shifts.
  • Assisted nurses/doctors with small procedures to ensure patient comfortability levels.
  • Updated job knowledge by participating in educational opportunities and maintaining certification and licensure.
  • Reported health changes and provided proper documentation to appropriate staff.

Education

Bachelor of Science - Health And Human Performance

Northeastern State University
Tahlequah, OK
12.2024

Skills

  • Strong Work Ethic
  • Time Management
  • Planning and Organization
  • Ability to work as a group/team
  • Willingness to learn
  • Multitasking

Timeline

Server/Shift Lead Manager

Linney Breauxs
08.2022 - Current

Personal Care Assistant

Northeastern Health System Tahlequah
07.2021 - 02.2023

Bachelor of Science - Health And Human Performance

Northeastern State University

Similar Profiles

CREATE PROFILE
Madison Folsom