Madison Frey
New Berlin
Summary
High-energy individual skilled at welcoming guests, maintaining entrances and balancing stress to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Handler
Happy Paws Pet Boarding
Wauwatosa
11.2025 - Current
- Maintained cleanliness of pet areas to ensure a hygienic environment.
- Monitored pet behavior to ensure safety and comfort during interactions.
- Communicated with pet owners about services and care instructions effectively.
- Collaborated with team members to create a positive experience for pets and owners.
Server
Blue's Egg
Wauwatosa
06.2023 - 11.2025
- Resolved customer complaints swiftly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
Toast
Milwaukee
06.2022 - 07.2023
- Trained new servers on company policies and customer service standards.
- Managed multiple tables while maintaining a positive attitude.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Provided friendly and efficient service to all restaurant guests.
Education
High School Diploma -
Eisenhower
New Berlin, WI06-2021
Skills
- Problem-Solving
- Product Knowledge
- Transactions and Cash Handling
- Menu Memorization
- Ability to Lift 30 Pounds
- Cool Under Pressure
Timeline
Handler
Happy Paws Pet Boarding
11.2025 - Current
Server
Blue's Egg
06.2023 - 11.2025
Server
Toast
06.2022 - 07.2023
High School Diploma -
Eisenhower