Madison Gahring
Middleburg,PA
Summary
Professional administrative support specialist with a proven track record of providing exceptional customer service in fast-paced environments. Hardworking team player with expertise in completing various concurrent tasks and offering staff support. Committed to improving processes and maintaining a professional and organized work environment for optimal productivity
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Metzger Wickersham
07.2025 - 02.2026
- Maintained organized filing systems for easy access to documents and records.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Utilized office software tools to streamline administrative tasks and improve accuracy.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Research Intern
Villarreal CF
06.2024 - 07.2024
- Assisted professional soccer team in gathering information about different work visa processes
- Collected, analyzed, and presented data in a timely manner keeping open communication with supervisor for 20 hours weekly
Bartender
Bottleworks
09.2024 - 06.2025
- Prepared and served a variety of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Handled cash transactions accurately, ensuring financial accountability at the register.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
Bob Evans Restaurant
06.2021 - 09.2024
- Delivered exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery during peak hours.
- Collaborated with kitchen staff to ensure accurate preparation and presentation of menu items.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance and guest comfort.
Education
Bachelor of Arts - Spanish
Susquehanna University
Selinsgrove, PA05.2025
Skills
- Customer and client relations
- Data entry
- Computer skills
- Administrative support
- Microsoft Suite
- Time Management
Certification
- Responsible Alcohol Management Certification
- Bureau of Human Services Direct Care Staff Certification
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
Metzger Wickersham
07.2025 - 02.2026
Bartender
Bottleworks
09.2024 - 06.2025
Research Intern
Villarreal CF
06.2024 - 07.2024
Server
Bob Evans Restaurant
06.2021 - 09.2024
Bachelor of Arts - Spanish
Susquehanna University