Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madison Gallop

Amory,MS

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Willow at Merle Norman
Amory, Mississippi
04.2023 - Current
  • Assisted customers with finding the right product for their needs.
  • Greeted customers upon entering the store and provided assistance.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assisted customers in finding products and answering inquiries.

Restaurant Hostess

The Friendship House
Aberdeen, Mississippi
01.2024 - 12.2024
  • Greeted and seated guests in a welcoming manner.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Retail Sales Associate

Magnolia Soaps and Bath Company
Amory, Mississippi
12.2021 - 04.2023
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Organized displays to attract customers and promote sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Education

Associate of Arts - Speech-Language Pathology

Itawamba Community College
Fulton, MS
05-2024

High School Diploma -

Amory High School
Amory
05-2022

Skills

  • Time management
  • Effective communication
  • Flexible schedule
  • Positive and professional
  • Problem-solving
  • Reliability and punctuality
  • Product knowledge
  • Customer relationship management
  • Friendly and outgoing

Accomplishments

  • High school honors graduate
  • Junior Auxiliary Crown Club scholarship
  • Merit scholarship
  • Captain of high school dance team

Timeline

Restaurant Hostess

The Friendship House
01.2024 - 12.2024

Retail Sales Associate

Willow at Merle Norman
04.2023 - Current

Retail Sales Associate

Magnolia Soaps and Bath Company
12.2021 - 04.2023

Associate of Arts - Speech-Language Pathology

Itawamba Community College

High School Diploma -

Amory High School

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