Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Gilsoul

Tampa,FL

Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

5
5
years of professional experience

Work History

Project Manager

BTI Developers
03.2023 - Current
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Identified plans and resources required to meet project goals and objectives.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Front Desk Receptionist

European Wax Center
08.2021 - 01.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.

Server Shift Leader

Tapped Sports Bar
04.2019 - 08.2021
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Cultivated warm relationships with regular customers.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Greeted customers and provided outstanding customer service.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Arranged tables and chairs for special occasions and events.

Education

High School Diploma -

East High School
Green Bay, WI
02.2019

Skills

  • Inventory Control
  • Project Tracking
  • Procedure Development
  • Food Safety
  • Customer Relationship Management
  • Guest Service
  • Teamwork and Collaboration
  • Office Administration
  • Guest Relations
  • Cash Handling

Timeline

Project Manager

BTI Developers
03.2023 - Current

Front Desk Receptionist

European Wax Center
08.2021 - 01.2023

Server Shift Leader

Tapped Sports Bar
04.2019 - 08.2021

High School Diploma -

East High School

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Madison Gilsoul