Madison Glick
Egg Harbor Township ,NJ
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating great customer experiences. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
To/Go Specialist
Olive Garden
12.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Assisted with staff training to enforce quality, safety, and sanitation guidelines.
Amusement Ride Operator
Castaway Cove
05.2018 - 06.2021
- Monitored passengers and ride operations and enforced safety regulations.
- Followed safety procedures for operating, loading, and unloading passengers from amusement park rides.
- Operated a variety of amusement park rides and monitored passenger safety and comfort.
- Trained new ride operators on safety procedures and ride operations.
- Maximized customer service and satisfaction by directing visitors regarding requested locations, events, and landmarks.
Education
Associate of Science - Radiologic Technology
Atlantic Cape Community College
Mays Landing, NJ2025
High School Diploma -
Egg Harbor Township High School
Egg Harbor, NJ06.2022
Skills
- Coordinate Supplies
- Basic Accounting Principles
- Greeting and Seating Guests
- Corporate Communications
- Troubleshoot Service Issues
- Warm and Friendly
- Guest Inquiries
Timeline
To/Go Specialist
Olive Garden
12.2020 - Current
Amusement Ride Operator
Castaway Cove
05.2018 - 06.2021
Associate of Science - Radiologic Technology
Atlantic Cape Community College
High School Diploma -
Egg Harbor Township High School