Madison Gonzales
Las Vegas
Summary
Dynamic customer service professional with a proven track record, excelling in cash management and inventory control. Adept at enhancing client satisfaction through effective communication and team collaboration, consistently delivering high-quality service while training new employees to uphold operational excellence.
Overview
4
4
years of professional experience
Work History
Customer Service
Hemme Hay and Feed
Lancaster
08.2022 - 04.2025
- Delivered high-quality customer service to enhance customer satisfaction.
- Processed customer orders and handled transactions efficiently.
- Conducted drawer counts to ensure accurate cash management.
- Managed store closing procedures to maintain operational integrity.
- Restocked shelves with products to optimize inventory presentation.
- Performed inventory assessments to track stock levels accurately.
- Ordered supplies to maintain a well-stocked inventory for smooth operations.
Hostess
J’s Hideaway
01.2022 - 12.2022
- Provide high-quality customer service.
- Food Preparation
- Dishwasher
Cashier
Foster Freeze
Rosamond
04.2021 - 07.2022
- Delivered high-quality customer service to enhance client satisfaction.
- Collected payments and processed customer orders efficiently.
- Prepared food and drink items according to established standards.
- Trained new employees on operational procedures and best practices.
- Maintained cleanliness in bathrooms, kitchen, and lobby areas for a hygienic environment.
Education
Barbering Course -
Lancaster Beauty School
Lancaster, CA11.2025
High School Diploma -
Southern Kern Unified School District
Rosamond, CA01.2023
Skills
- Customer service
- Team collaboration
- Food preparation
- Cash management
- Inventory control
- Effective communication
Extracurricular Activities
09/01/2013-08/30/2023, 4-H and Grange, Involved in raising animals for meat production and showing them at multiple shows throughout the state and Antelope Valley Fair. Developed a cattle breeding program to raise top-quality animals for meat. Learned responsibility, dependability, record-keeping, and teamwork. Assisted younger participants with their projects.
References
Available upon request.
Timeline
Customer Service
Hemme Hay and Feed
08.2022 - 04.2025
Hostess
J’s Hideaway
01.2022 - 12.2022
Cashier
Foster Freeze
04.2021 - 07.2022
Barbering Course -
Lancaster Beauty School
High School Diploma -
Southern Kern Unified School District