Madison Good
Pleasant hill,Iowa
Summary
I am currently a Medical Assistant in a dermatology clinic with over 3 years of healthcare experience. I attended Iowa State University and received my bachelor's degree in Kinesiology and Health on the Pre-Physician Assistant path.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assisant
Forefront Dermatologh
Clive, Iowa
07.2024 - Current
- Explained treatment procedures and physicians' instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
Patient Care Technician
MercyOne Medical Center
12.2022 - Current
- As a Patient Care Technician (PCT), I provide comprehensive patient care, assisting with daily activities such as bathing, dressing, grooming, and eating.
- I monitor and record vital signs, support patient mobility, and ensure bedside comfort by maintaining cleanliness and preventing bedsores.
- I assist nurses and doctors with medical procedures and communicate as a team, while closely observing and reporting changes in patient conditions.
- My role involves providing emotional support, clear communication with patients and families, accurate documentation, and strict adherence to safety and infection control protocols, all aimed at enhancing patient outcomes and ensuring a positive hospital experience.
Sales Lead
American Eagle
08.2021 - 10.2023
- As a sales lead at American Eagle, I focus on managing sales, meeting our daily goals, and leading a team.
- I ensure that customers are engaged and satisfied.
- As a leader, I am responsible for running the store in the absence of other managers, holding store associates accountable, and promoting learning and development to drive results.
- I often train and interview new hires, coaching them on customer engagement and sales strategies.
- Additionally, I handle opening and closing the store, managing cash funds, making bank deposits, and overseeing shipments and markdowns.
Sales Associate
Lucky Brand
05.2021 - 08.2021
- Our primary goal at Lucky Brand was to sell products to customers.
- In my role, I managed tasks from receiving shipments to stocking, filling, and operating registers.
- While performing these duties, I engaged with customers to understand their needs.
- I consistently greeted customers, ensured their satisfaction, and handled large cash transactions.
Seasonal Sales Associate
Kohls
12.2020 - 01.2021
- As a seasonal sales associate at KOHLS during the holidays, the busiest time of the year, I prioritized customer service to ensure each guest had a satisfying shopping experience.
- Additionally, I promoted products to boost sales.
- My responsibilities included operating the register and managing various departments, which involved restocking, folding, and assisting customers in finding products.
- I engaged with each customer to ensure they had an excellent shopping experience.
Teacher Assistant
Altoona Kidsworld Daycare
07.2019 - 07.2020
- Assisted children with daily tasks including hygiene, educational activities, and meals.
- Read to them, served food, and offered emotional support as needed.
- Tracked children's progress in decision-making, education, and reading, providing updates to parents.
- Cultivated patience while guiding children as necessary.
Volunteer
NCT desgins
Altoona, IA
11.2024 - Current
- I helped set up pop-up shops to drive sales in various locations.
- Managed merchandise.
- A portion of revenue was often donated to local charities or funds for local schools.
Shadowing Student
UnityPoint Clinic
Altoona, Iowa
01.2025 - 05.2025
- Shadowed Nicole Thompson, ARNP, in a family medicine practice for 70 hours.
- I watched Nicole work on a collaborative team.
- Observed the importance of building relationships with patients in order to provide the best care.
- Observed treatments for chronic conditions and follow-up visits for mental health.
Shadowing Student
Iowa Clinic
West Des Moines, IA
02.2025 - 04.2025
- Shadowed Brittan McKinney, PA-C, for 20 hours in an inpatient setting.
- Observed collaboration between PA-C and Physician.
- Rounding on patients for discharge or continuing care in the hospital.
- Assessing patients' vital signs, which included listening to the heart.
- I learned how to calculate calcium in the heart and what to prescribe.
Shadowing Student
Iowa Clinic
West Des Moines, IA
03.2025 - 03.2025
- I shadowed Alyssa Waddell, ARNP, for 10 hours in a cardiology clinic setting.
- Observed patients who were inpatients to continue their follow-ups outpatient through the clinic.
- I learned about different cardiovascular diseases and treatments.
- Observed the provider make meaningful connections with patients.
Volunteer
Altoona Kids Cafe
Altoona, IA
06.2019 - 08.2020
- providing meals to underserved kids in the community
- During weekdays in the summer.
- I volunteered in arts and crafts.
Education
Bachelor's Degree - Kinesiology and Health
Iowa State University
Ames, IA C05.2024
High School -
Southeast Polk
05.2020
Skills
- Creative
- Problem solver
- Good communication
- Organized
- Determined
- Flexible
- Observant
- Outgoing
- People person
- Great customer service
- Engaging with people
- Empathetic
- Aware of medical terminology
- Understanding of Medical Terminology
- Maintaining accurate patient records
- Ability to adapt
- Willingness to learn
- Strong verbal communication
- Strong written communication
- Empathy
- Compassion
- Patient centered care
- Electronic health records
- Team collaboration
- Medical assistant (NCMA)
- EKG procedures
- EMR / EHR
Certification
- CPR
- Derm Tech
- CNA
Accomplishments
- Spotlight Award at Forefront Dermatology
Timeline
Shadowing Student
Iowa Clinic
03.2025 - 03.2025
Shadowing Student
Iowa Clinic
02.2025 - 04.2025
Shadowing Student
UnityPoint Clinic
01.2025 - 05.2025
Volunteer
NCT desgins
11.2024 - Current
Medical Assisant
Forefront Dermatologh
07.2024 - Current
Patient Care Technician
MercyOne Medical Center
12.2022 - Current
Sales Lead
American Eagle
08.2021 - 10.2023
Sales Associate
Lucky Brand
05.2021 - 08.2021
Seasonal Sales Associate
Kohls
12.2020 - 01.2021
Teacher Assistant
Altoona Kidsworld Daycare
07.2019 - 07.2020
Volunteer
Altoona Kids Cafe
06.2019 - 08.2020
Bachelor's Degree - Kinesiology and Health
Iowa State University
High School -
Southeast Polk
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