Melissa Cauthorne
Beaverdam,VA
Summary
Dynamic Medical Assistant with extensive experience in women's health, skilled in direct patient care and clinical documentation. Known for enhancing clinic efficiency and boosting patient satisfaction through compassionate support and effective communication. Proficient in EMR/EHR systems, ensuring compliance and safety in all procedures. A reliable team player dedicated to patient-centered care.
Overview
16
16
years of professional experience
Work History
Medical Assisant
Central Virginia OB GYN
06.2013 - Current
- Obtained patient medical history, medication information, symptoms, and allergies.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests such as birth control insertions/removals, various biopsies, and lesion removals.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted ensuring availability for all procedures and treatments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests such as urinalysis and pregnancy test.
- Assisted front desk with duties such as checking patients in/out, scheduling appointments, collecting patient demographics.
Salon Manager
Metamorphosis
04.2009 - 09.2012
- Managed client interactions, enhancing satisfaction and repeat business.
- Coordinated appointments and communications.
- Handled financial transactions, ensuring accurate and timely processing.
- Promoted business through marketing initiatives and use of social media.
- Supported stylist, improving service efficiency and client experience.
- Managed inventory effectively, ensuring availability of popular products while minimizing waste.
Education
Medical Assistant Diploma
Allied Health Institue
Plantation, FL06-2013
High School Diploma -
Caroline High School
Milford,VA06-2001
Skills
- HIPAA compliance
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Multitasker
- Compassionate
- Trustworthy companion
- OB/GYN procedures
Timeline
Medical Assisant
Central Virginia OB GYN
06.2013 - Current
Salon Manager
Metamorphosis
04.2009 - 09.2012
Medical Assistant Diploma
Allied Health Institue
High School Diploma -
Caroline High School
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