Wendy Ruiz
Westminster,CO
Summary
CMA with over 24 years of experience, Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Lead Medical Assisant
AHMG OB/GYN -(Formerly CHPG Women’s Health)
Colorado
01.2015 - Current
- Performed injections and NST while overseeing three clinics. Managed ordering supplies, FMLA, MA Scheduler, and a team of eight Medical Assistants. Delegated tasks effectively and kept staff informed about new policies. Stayed up to date with compliance by attending leadership meetings.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Assisted physicians with clinical procedures following safe practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
Certified Medical Assistant
Senior Health First At Centura
Westminster, CO
02.2013 - 01.2015
- Prepare patients for examination and treatments, Code for Insurance billing, Write referrals for follow up with specialists, Call in prescription orders or refills
Intern
Aspen Medical Group
Denver, CO
09.2013 - 11.2013
- Administered injections, urinalysis, EKG’s and INR’s, Roomed patients, Assisted with stitch removal and auto clave, Called in prescriptions and lab work, Faxed medical records, referrals and patient documents
Memory Card Med Aide
Northglenn Heights A.L
Northglenn, CO
09.2007 - 10.2012
- Administered medications, Completed patient charting, Transcribed physician’s orders and documented MARS
Certified Nursing Assistant
Life Care Center of Westminster
Westminster, CO
11.2000 - 05.2005
- Checked residents vitals, Relayed patient status to families, Reported in change in diet or conditions
Education
Medical Assistant Diploma -
Everest College
11.2013
Skills
- EKG’s
- Phlebotomy lab procedures
- CPT Coding
- ICD-9 Coding
- Pharmacology
- Injections
- Vital Signs
- INR’s
- Appointment Settings
- HIPAA Compliance
- Clinical Leadership
- Vital signs monitoring
- Patient education and counseling
- Staff Oversight
- Medical office administration
- Phlebotomy expertise
- Performance Improvement
- Critical thinking abilities
- Professionalism and Ethics
- Diagnostic Testing Assistance
- Team building and supervision
- Inventory and supply management
- EMR / EHR
- Medical terminology knowledge
- CPR
- Procedure Assistance
- Data Entry
- Compassionate
- Professional Bedside Manner
- Electronic Medical Records
- Inventory Management
- Medical Terminology
- Insurance Verification
- Prioritizing stat orders
- Medical Office Management
- Patient Assessments
- Immunization Administration
- Medical Records Management
- Laboratory maintenance
- Sterile technique
- Simple dressings
- Patient-focused care
- Vital Sign Monitoring
- Patient Flow Management
- Lab equipment calibration
- Reliable team player
- Specimens collection and processing
- Clinical Documentation
- Adaptable
- Sterilization techniques
- Dementia and Alzheimer's knowledge
- Phlebotomy
- Companionship and emotional support
- Medical Procedures
- OB/GYN procedures
Timeline
Lead Medical Assisant
AHMG OB/GYN -(Formerly CHPG Women’s Health)
01.2015 - Current
Intern
Aspen Medical Group
09.2013 - 11.2013
Certified Medical Assistant
Senior Health First At Centura
02.2013 - 01.2015
Memory Card Med Aide
Northglenn Heights A.L
09.2007 - 10.2012
Certified Nursing Assistant
Life Care Center of Westminster
11.2000 - 05.2005
Medical Assistant Diploma -
Everest College