Madison Greco
Mount Vernon,OH
Summary
Highly motivated individual with experience in the insurance sector. Proven record of success in meeting sales targets, managing customer relations and providing exceptional customer service. Skilled in using technology to streamline operations and develop innovative strategies to increase sales. Looking to leverage extensive knowledge and experience to generate a positive impact in a new role. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Resident Care Companion
Danbury Senior Living
05.2024 - Current
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Supervised team of over 30 resident care associates.
- Coordinated and organized the monthly schedule of aides.
- Managed recruitment interviews for prospective employees.
- Collaborated with aides to resolve their challenges.
Independent Life Insurance Agent
Haven Financial Group
03.2023 - Current
- Advised clients on financial matters while building strong relationships.
- Initiated calls to identify prospective insurance customers.
- Facilitated inbound and outbound telephone interactions.
- Designed personalized investment plans for each customer.
Nursing Assistant
The Inn At Walnut Trail
06.2022 - 03.2023
- Activities of daily living,
- Assessing individuals needs,
- Assisting with dressing,
- Charting
Nanny
In Home Caretaker
05.2020 - 04.2022
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Supervised team of over 30 resident care associates.
- Coordinated and organized the monthly schedule of aides.
- Managed recruitment interviews for prospective employees.
- Collaborated with aides to resolve their challenges.
Education
Medical Assistant - Medical Assistant
Fortes College
Westerville, OH02.2020
Health Technology
Knox County Career Center
Mount Vernon, OH06.2017
Skills
- Client Account Management
- Building Relationships
- Policy Recommendation
- Prospect Qualification
- Production Goals
- Operational Efficiency
- Task Delegation
- Patience reinforcement
- Respectful and Compassionate
- Elderly Care
- Daily living assistance
- Dependable and Responsible
- Direct Patient Care
- HIPAA Compliance
- Basic Housekeeping
- Behavioral Management
- Behavior redirection
- Hoyer Lifting Equipment
Certification
OH Life Insurance License
Timeline
Lead Resident Care Companion
Danbury Senior Living
05.2024 - Current
Independent Life Insurance Agent
Haven Financial Group
03.2023 - Current
Nursing Assistant
The Inn At Walnut Trail
06.2022 - 03.2023
Nanny
In Home Caretaker
05.2020 - 04.2022
Medical Assistant - Medical Assistant
Fortes College
Health Technology
Knox County Career Center