Summary
Overview
Work History
Education
Skills
Timeline
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Madison Grimm

Service Industry Professional
Raytown,MO

Summary

People oriented service-industry professional of 6 years. Someone who takes pride in pouring themselves into their work and enjoys taking on challneges.

Overview

4
4
years of professional experience

Work History

Server

True Food Kitchen
Kansas City, Missouri
06.2025 - Current
  • Maintaining guest satisfaction through quick and efficient service
  • Creating a comfortable and personalized dining experience
  • Providing helpful wine and alcohol pairings based on guests order and preference
  • Upselling to finer menu options to elevate guest experience
  • Safely handling food allergies and sensitivities

Shift Lead, Server, Barista, Line and Prep Cook.

Cafe Grattitude
Kansas City, MO
04.2023 - 04.2025
  • Resolved customer complaints
  • Supervised staff during shift changes for smooth transitions.
  • Coordinated front and back-of-house staff to work together as a team for optimal efficiency.
  • Ensured that all food safety protocols were followed at all times.
  • Performed opening and closing procedures, such as setting alarm systems, counting money, and completing the nightly manager petty.
  • Responsible for signing off and unloading shipments.

Server

Los Cabos Mexican Grill and Cantina
Independence, Missouri
04.2022 - 03.2024
  • Provided exceptional service to guests in a fast-paced dining environment.
  • Assisted guests in menu selections and dietary preferences.
  • Managed cash and credit transactions during busy shifts.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

Cerificate of Completion - Marketing And Graphic Design

Herndon Career Center
Raytown, MO
05-2021

High School Diploma -

Raytown Sr. Highschool
Raytown, MO
05-2021

Skills

  • Bilingual
  • Learns quickly
  • Strong team based mindset
  • Creative problem solver
  • Works well under pressure
  • Punctual

Timeline

Server

True Food Kitchen
06.2025 - Current

Shift Lead, Server, Barista, Line and Prep Cook.

Cafe Grattitude
04.2023 - 04.2025

Server

Los Cabos Mexican Grill and Cantina
04.2022 - 03.2024

Cerificate of Completion - Marketing And Graphic Design

Herndon Career Center

High School Diploma -

Raytown Sr. Highschool
Madison GrimmService Industry Professional