Madison Harrington
Summary
A FULL-TIME POSITION IN THE FIELD OF BUSINESS MANAGEMENT.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business management position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
E-Commerce Clicklist Pick Up Clerk
THE KROGER CO.
01.2020 - Current
- Fully trained to independently handle evening shifts while providing exceptional customer service.
- Recognized by the Shift Leader and the General Manager for being a reliable employee and for maintaining perfect attendance and punctuality.
- Achieve average wait times of one minute or less per customer even during peak times due to personal efficacy, flexibility and strong work ethic.
- Customers have talked to upper management and left complimentary reviews for the outstanding customer service provided at our store.
- Typically assist 35 - 50 customers daily with delivering groceries to curbside pickup.
- Managers have received many verbal compliments and also rated highly on Customer Satisfaction Surveys for being courteous, efficient and affable.
- Earned 'Kroger Cash' bonuses 5 times from Department Managers for providing excellent service and support.
Intern
ALS Environmental
05.2024 - 08.2024
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Education
Associate of Applied Business – A.A.B. - Business Management
Cincinnati State Technical And Community College
Cincinnati, Ohio08.2025
Skills
- Strong verbal and written communication
- Active listening
- Client support
- Detail-oriented approach
- Strategic organizational planning
- Conflict resolution
- Effective patience
- Effective rapport building
- Retail operations oversight
- Strategic business development
- Data analysis
- Operational oversight
- Collaborative communication
- Strategic business planning
- Client engagement
Timeline
Intern
ALS Environmental
05.2024 - 08.2024
E-Commerce Clicklist Pick Up Clerk
THE KROGER CO.
01.2020 - Current
Associate of Applied Business – A.A.B. - Business Management
Cincinnati State Technical And Community College
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