Madison Hartley
Wilmington
Summary
Mental Health professional driven by results, possessing a strong background in psychology and currently pursuing a Master's degree in Clinical Mental Health. With a proven record of providing compassionate and effective coaching to children and adolescents, particularly those who have experienced challenging childhoods. Certified in Adverse Childhood Experiences by the Centers for Disease Control and Social and Behavioral Research through the CITI Program. Committed to utilizing evidence-based practices, employing diverse skills to motivate individuals towards their mental health objectives. Thrives within collaborative interdisciplinary settings, actively contributing to the development and implementation of innovative coaching strategies. Technologically adept with an adaptable approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operational Manager
Soul Shoetique
01.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained new employees on proper protocols and customer service standards.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
BCBS_BT
BCBS
01.2023 - 08.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Worked as part of collaborative team to address changing needs of children and families.
- Collaborated with other professionals to develop and modify individualized treatment plans.
Teacher
The Little Gym
01.2022 - 07.2022
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
Teacher Assistant/Behavior Interventionist
Wilmington School Of The Arts/ UNCW Practicum
02.2022 - 05.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Veterinarian Receptionist/Vet Assistant
A Country Vet
09.2020 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Kennel Attendant
Legacy Kennels
05.2020 - 07.2020
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
Retail Sales Associate
Vintage Trading Company
08.2017 - 01.2018
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Babysitter/Petsitter
Various Individuals
01.2016 - 01.2018
Volunteer
Forsyth Humane Society
01.2016 - 01.2018
Education
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
Wilmington, NC12.2022
Skills
- MS Office
- Adaptability and Dependability
- Data Entry
- Computer Skills
- Teamwork and Collaboration
- Teacher Assistance
- Classroom Management
- Documentation
Certification
- Preventing Adverse Childhood Experiences, The Centers od Disease Control and Prevention, 04/19/2022
- Human Research/Social and Behavioral Research, CITI Program, 02/08/21
Timeline
BCBS_BT
BCBS
01.2023 - 08.2023
Teacher Assistant/Behavior Interventionist
Wilmington School Of The Arts/ UNCW Practicum
02.2022 - 05.2022
Operational Manager
Soul Shoetique
01.2022 - Current
Teacher
The Little Gym
01.2022 - 07.2022
Veterinarian Receptionist/Vet Assistant
A Country Vet
09.2020 - 05.2021
Kennel Attendant
Legacy Kennels
05.2020 - 07.2020
Retail Sales Associate
Vintage Trading Company
08.2017 - 01.2018
Babysitter/Petsitter
Various Individuals
01.2016 - 01.2018
Volunteer
Forsyth Humane Society
01.2016 - 01.2018
Bachelor of Arts - Psychology
University of North Carolina At Wilmington
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