Madison Hartzell
Oak Ridge,NC
Summary
Action-focused Veterinarian Technician supporting care for both large and small animals. Energetic professional with background in animal handling, client interaction and veterinary medical treatments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinarian Technician
Kings Crossing Animal Hospital
05.2021 - Current
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Explained preventive care measures for flea and tick control and heartworms.
- Collected patient biopsies and blood samples for laboratory analysis.
Customer Service Associate
Harris Teeter
02.2018 - 07.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Science - Veterinary Medicine (Pre-Veterinarian)
North Carolina State University
Raleigh, NC05.2028
Associate of Science - Biology
Guilford Technical Community College
Jamestown, NC12.2023
Skills
- Patient File Updates
- Treatment Protocols
- Reading Comprehension
- Animal Condition Evaluations
- Client Education
- Preventive Care
- Inhalant Anesthesia Administration
Certification
CPR & AED
Languages
Spanish
Professional Working
Timeline
Veterinarian Technician
Kings Crossing Animal Hospital
05.2021 - Current
Customer Service Associate
Harris Teeter
02.2018 - 07.2020
Master of Science - Veterinary Medicine (Pre-Veterinarian)
North Carolina State University
Associate of Science - Biology
Guilford Technical Community College
CPR & AED
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