Madison Hazzard
Pennsboro,WV
Overview
3
3
years of professional experience
Work History
Patient Financial Services Representative
Marietta Memorial Hospital
08.2021 - Current
- Adhered to HIPAA guidelines at all times when handling protected health information.
- Provided excellent customer service in answering inquiries from patients and families regarding billing issues
- Collaborated effectively with other departments within the organization to ensure optimal workflow processes
- Utilized electronic billing systems to submit claims to insurance providers in a timely manner.
- Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
- Researched denied or rejected claims for accuracy and took appropriate action to resolve discrepancies. Along with verifying insurance eligibility.
Front Office Receptionist /Data Entry Clerk
Marietta Memorial Hospital
04.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Scheduled, coordinated and confirmed appointments and meetings.
- Operated data entry equipment to enter alphabetic, numeric and symbolic information into computer systems with a high degree of accuracy.
- Successfully processed orders, invoices and payments using manual filing systems as well as computerized systems such as Microsoft Excel.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Asset Protection Associate
Walmart
05.2020 - 04.2021
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Wrote reports for internal and external crime, burglary, or theft.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
Education
Surgical Technology
Washington County Career Center-Adult Technical Training
Marietta, OH12.2024
Medical Billing & Coding
Washington County Career Center-Adult Technical Training
Marietta, OH06.2021
High School Diploma -
Ritchie County High School
Ellenboro, WV05.2018
Skills
- HIPAA Compliance Standards
- Database Management
- Categorization and Classification
- Verbal and Written Communication
- Analytical and Critical Thinking
- Adaptability
References
Erica Chidester — Washington County Adult Tech. Medical Program Manager · Billing Instructor And Mentor
(740) 373-2766
erica.chidester@thecareercenter.net
Amber Hasley — Washington County Adult Tech. Billing Instructor, Peer Health Behavioral Health Medical Biller · Billing Instructor And Mentor
(740) 516 9668
amber.hasley22@gmail.com
Ceola Strahler — Marietta Memorial Health System Coding Auditor · Coding Instructor And Mentor
(740) 525 1989
ceola.strahler@thecareercenter.net
cstrahler@mhsystem.org
Kathy Rinard — Marietta Memorial Health System CDM Analyst · Former Ambulatory Supervisor
(740) 236 9241
(740) 350 2067
krinard@mhsystem.org
Timeline
Patient Financial Services Representative
Marietta Memorial Hospital
08.2021 - Current
Front Office Receptionist /Data Entry Clerk
Marietta Memorial Hospital
04.2021 - 08.2021
Asset Protection Associate
Walmart
05.2020 - 04.2021
Surgical Technology
Washington County Career Center-Adult Technical Training
Medical Billing & Coding
Washington County Career Center-Adult Technical Training
High School Diploma -
Ritchie County High School
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