Madison Heinsen
Riverhead,NY
Summary
Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Proficient in logistics and inventory.
Overview
4
4
years of professional experience
Work History
TSA Officer
Department of Homeland Security
Tampa, FL
02.2022 - 04.2023
- Prepared and submitted detailed reports regarding assignments and ongoing investigations
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage
- Drafted reports outlining findings from investigations and recommending corrective action.
92Y1O Supply Clerk
Army Reserve
Tampa, FL
11.2022 - Current
- Performs duties involving supply requests, receipt, storage, issue, accountability and preservation of individual, organizational and installation equipment
- Assists with automated supply systems for accounting of organizational equipment and supplies
- Ensures all sensitive items and cyclic inventories are completed in accordance with Army Regulation 710-2
- Assists with maintaining all administrative supply and supporting document files in support of the Command Supply Discipline Program.
92M1O Mortuary Affairs Specialist
Army Reserve
Staten Island, NY
03.2021 - 10.2022
- Assisted in preparation, preservation, and shipment of remains
- Performed embalming procedures and updated case study reports
- Prepared death certificates and drafted obituaries
- Obtained doctor’s signatures on death certificates to complete insurance claim forms.
Dental Assistant/Administrative Assistant
Total Dental Care
Middle Island, NY
09.2019 - 01.2021
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Prepared correspondence letters for insurance companies related to claims processing.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Education
Associate of Liberal Arts- Nursing -
Suffolk County Community College
01-2025
Eastport-South Manor Junior Senior High School
06.2020
Skills
- Educational Leadership
- Training Proficiency
- Community Outreach
- Data Entry
- Insurance Verification
- Administrative Support
- Supply Chain Operations
Affiliations
- Volunteer Little Flower Family and Children Services
- Army Achievement Medal
- Christian Outreaches
Timeline
92Y1O Supply Clerk
Army Reserve
11.2022 - Current
TSA Officer
Department of Homeland Security
02.2022 - 04.2023
92M1O Mortuary Affairs Specialist
Army Reserve
03.2021 - 10.2022
Dental Assistant/Administrative Assistant
Total Dental Care
09.2019 - 01.2021
Associate of Liberal Arts- Nursing -
Suffolk County Community College
Eastport-South Manor Junior Senior High School
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