Madison Henderson
Arcata,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
College and Career Coach
Cal-SOAP
08.2023 - Current
- Helped Students with resume and cover letter development to enhance opportunities
- Worked with students one-on-one regarding FASFA, college applications, scholarship applications, resumes, and job interviews
- Monitored student progress and adjusted job coaching strategies to meet needs and navigate challenges that best served the student's needs
- Keep detailed records of students' progress, meeting times/appointments, and documents needed to support them
Sales Associate
Compass Group USA
09.2021 - Current
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Monitored customers for signs of security concerns and escalated issues to management
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions
After-School Care Provider
Boys and Girls Club of the Redwoods
09.2022 - 05.2023
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule
- Developed strong relationships with students and parents, creating a supportive and welcoming environment
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development
- Boosted student engagement by organizing fun and educational activities tailored to individual interests
- Managed emergencies calmly, ensuring the well-being of all children in the program
- Conducted regular safety checks of facilities and equipment used during after-school care sessions to prevent accidents or hazards
Education
Bachelor of Arts - Political Science
California State Polytechnic University, Humboldt
Arcata, CA05-2025
High School Diploma -
Hemet High School
Hemet, CA06-2021
Skills
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Certification
CERT Certified - December 4th, 2019
Timeline
College and Career Coach
Cal-SOAP
08.2023 - Current
After-School Care Provider
Boys and Girls Club of the Redwoods
09.2022 - 05.2023
Sales Associate
Compass Group USA
09.2021 - Current
Bachelor of Arts - Political Science
California State Polytechnic University, Humboldt
High School Diploma -
Hemet High School
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