Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Madison Herod

Newark

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Package Handler

Fed Ex Ground
Newark
2025.06 - Current
  • Sorted packages efficiently to ensure timely processing and shipment.
  • Loaded and unloaded freight using warehouse equipment safely.
  • Maintained clean work areas to uphold safety and organization standards.

Crew Member

Sky Zone Trampoline Park
Springfield
2025.01 - Current
  • Assisted guests with trampoline safety and park rules.
  • Monitored activities to ensure guest enjoyment and safety compliance.
  • Maintained cleanliness of trampoline areas and common spaces.

Party Host

Sky Zone Trampoline Park
Springfield
2025.01 - Current
  • Organized themed parties for children and adults, ensuring engaging experiences.
  • Coordinated logistics for events, including venue setup and decoration arrangements.
  • Managed guest interactions, providing exceptional customer service during events.

Sales Associate

Forever 21
Elizabeth
2023.09 - 2025.04

• Worked on the cash register as well as the fitting room

  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Billing Associate

DMS Delivery
Newark
2022.01 - 2024.01
  • Processed customer invoices accurately and efficiently using billing software.
  • Resolved billing discrepancies by communicating with customers and internal teams.
  • Maintained detailed records of transactions and customer interactions for reference.

Education

Kipp Newark Lab High School
Newark, NJ

Skills

  • Customer Service
  • Time management
  • Positive attitude
  • Team player
  • Leader

Languages

English
Full Professional
Spanish
Limited

Accomplishments

  • High Honors graduate
  • National Honors Society
  • Employee of the Month
  • Top 10 of my graduated class

Affiliations

  • Cheerleading Captain
  • Track and Field Manager
  • Peer Mentor
  • Assistant Cheer Coach

Timeline

Package Handler

Fed Ex Ground
2025.06 - Current

Crew Member

Sky Zone Trampoline Park
2025.01 - Current

Party Host

Sky Zone Trampoline Park
2025.01 - Current

Sales Associate

Forever 21
2023.09 - 2025.04

Billing Associate

DMS Delivery
2022.01 - 2024.01

Kipp Newark Lab High School
Madison Herod