Madison Hess
Chico,CA
Summary
Motivated prospective Diagnostic Medical Sonography student with a strong academic background in psychology and forensic psychology, and hands-on experience coordinating healthcare services for vulnerable populations. Demonstrated ability to manage high workloads, collaborate with interdisciplinary teams, and maintain professionalism in sensitive clinical situations. Seeking to apply strong communication skills, attention to detail, and commitment to patient-centered care in a CAAHEP-accredited sonography program.
Overview
7
7
years of professional experience
Work History
Service Coordinator
Far Northern Regional Center
Chico, California
09.2024 - Current
- Coordinated services for individuals with developmental disabilities and their families.
- Developed and maintained client service plans based on individual needs.
- Assisted clients in accessing community resources and support services.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Scheduled appointments and managed communications between clients and providers.
- Monitored client progress and updated service plans as needed.
- Liaised between client and technician to keep parties fully informed.
- Maintained accurate records of services provided for each client.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Executive Assistant
Evan’s Furniture
Chico, California
08.2018 - 07.2024
- Prepared correspondence and documentation for internal and external communications.
- Assisted in project management by tracking progress and maintaining timelines.
- Liaised with vendors and service providers for office supplies and equipment needs.
- Supported onboarding processes by preparing materials and coordinating training sessions.
- Developed office procedures to enhance operational efficiency and team collaboration.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Education
Master of Science - Forensic Psychology
Arizona State University
Tempe, AZ08-2023
Bachelor of Arts - Psychology
California State University, Chico
Chico, CA05-2022
Skills
- Confidentiality compliance
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Team collaboration
- Accurate record keeping
- Reliability
- Adaptability
Accomplishments
2019 Employee of the Year
Timeline
Service Coordinator
Far Northern Regional Center
09.2024 - Current
Executive Assistant
Evan’s Furniture
08.2018 - 07.2024
Master of Science - Forensic Psychology
Arizona State University
Bachelor of Arts - Psychology
California State University, Chico