Dedicated Unit Secretary with expertise in patient inquiries and care coordination. Strong focus on task prioritization, effective communication, and maintaining patient care.
Work History
Patient Services Assistant/Health Unit Coordinator
8 Months
Banner University Medical Center Phoenix | 12.2025 - Current
Support administrative tasks and customer service.
Coordinate communication between physicians, nurses and physicians.
Called in consults to expedite timely patient care.
Manage patient inquiries, providing accurate information and resolving concerns efficiently.
Perform receptionist/clerical duties
Certified Patient Care Assistant
1 Year 4 Months
Banner University Medical Center Phoenix | 08.2024 - 12.2025
Assisted nurses with patient ADLs, enhancing overall patient comfort and satisfaction.
Monitored vital signs and documented changes in patients' conditions.
Collected patient specimens, blood samples and data.
Performed EGK
Patient Services Assistant
1 Year 5 Months
Banner University Medical Center Phoenix | 03.2023 - 08.2024
Supported administrative tasks and customer service.
Coordinated communication between physicians, nurses and physicians.
Called in consults.
Managed patient inquiries, provided accurate information and resolved concerns efficiently.
Performed receptionist/clerical duties.
Education
No Degree - SONOGRAPHY
Maricopa Community Colleges, Mesa Community College | Mesa, AZ
Skills
Confidentiality compliance
Patient confidentiality
Attention to detail
Task prioritization
Teamwork
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Patient Services Assistant/Health Unit Coordinator
Banner University Medical Center Phoenix
12.2025 - CurrentRead More
Certified Patient Care Assistant
Banner University Medical Center Phoenix
08.2024 - 12.2025Read More
Patient Services Assistant
Banner University Medical Center Phoenix
03.2023 - 08.2024Read More
Maricopa Community Colleges, Mesa Community College