Kristal Chrisman
Kansas City,MO
Summary
Dedicated Patient Services Associate with expertise in request prioritization, patient transport, and confidentiality compliance. Committed to enhancing patient experiences and ensuring timely healthcare operations.
Overview
21
21
years of professional experience
Work History
Patient Services Associate
The University of Kansas Health System
Kansas City, Kansas
08.2013 - Current
- Assisted patients with menu selections and processed customer orders accurately; contacted patients who had not placed orders for meal periods and printed nourishment labels.
- Entered requests for Hospitality Services in the computer system timely and accurately; updated information when requests were completed or status changed.
- Prioritized transportation requests to reduce patient wait times and maintain transport schedules.
- Prioritized housekeeping requests to ensure timely cleaning of rooms and efficient workflow.
- Informed receiving department of changes in patient status. the receiving department of changes in patient status (i.e., other procedures, isolation issues, etc.); notifies the department of the status for room cleaning.
Transporter
The University of Kansas Health System
Kansas City, Kansas
04.2005 - 08.2013
- Ensured patient comfort and safety during transport by monitoring vital signs and adjusting positioning.
- Notifies nursing staff of patient transports prior to leaving the floor and after the return of each patient.
- Informs receiving departments in person of a patient’s arrival.
- Signs patient in and out of each patient care area.
- Notified nursing staff and technicians of changes in patient transport status, ensuring timely communication and care.
- Communicated delays, cancellations, and changes in transportation mode to receiving department and CTD Dispatcher, facilitating efficient operations.
- Assumed responsibility for patient and non-patient transportation activities, enhancing overall patient care.
- Assisted other members of the Central Transportation Department with various transport functions and locating necessary equipment for timely transport.
- Acknowledges and maintains the right to privacy and confidentiality.
Education
Associate in Medical Assistant X-ray Tech - Medical Assistant/ X-ray Tech
Heritage College
Kansas City, MO05-2008
CNA -
Job Corps
Excelsior Springs, MO05-2004
High School Diploma -
Hickman Mills High
Kansas City, MO05-2003
Skills
- Patient transport
- Request prioritization
- Menu processing
- Record keeping
- Confidentiality compliance
- Healthcare operations
- Customer service
- Patient confidentiality
Timeline
Patient Services Associate
The University of Kansas Health System
08.2013 - Current
Transporter
The University of Kansas Health System
04.2005 - 08.2013
Associate in Medical Assistant X-ray Tech - Medical Assistant/ X-ray Tech
Heritage College
CNA -
Job Corps
High School Diploma -
Hickman Mills High