Madison Hewitt
Caribou,ME
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Restaurant Team Member
Big Cheese Pizza
07.2020 - Current
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Used proper techniques to prepare food and ingredients.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Recorded orders by answering customer questions and entering requests in system.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Checked identification for minimum age for sale of alcoholic beverages.
Education
High School Diploma -
Caribou High School
Caribou, ME06.2021
Skills
- Customer Loyalty
- Cleaning and Sanitizing
- Taking Orders
- Verbal and Written Communication
- Credit Card Transaction Processing
- Email and Phone Orders
- Sweeping and Mopping
- Professional Relationships
- Pizza Preparation
- Customer Engagement
- Guest Satisfaction
- Active Listening
- Staff Training
Timeline
Restaurant Team Member
Big Cheese Pizza
07.2020 - Current
High School Diploma -
Caribou High School
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