Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MADISON HOLMAN

Niceville

Summary

Graduated high school student who obtained an Associate's Degree in Arts at Northwest Florida College while simultaneously gaining a high school diploma. Current college student with a strong work ethic and problem-solving skills. Currently enrolled in psychology course at the University of Central Florida courses with internship experience with an attorney in the USAF. Proven record for swiftly adapting to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. . Dedicated professional with demonstrated strengths in customer service, time management, and communication. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Ophelia Swimwear
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Promoted high ticket items to specific clientele
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

American Eagle
07.2021 - 07.2023
  • Handled issues professionally to company standards.
  • Adapted to changing priorities and unexpected situations with calm demeanor.
  • Demonstrated selling experience in a fast-paced, service-oriented retail setting.
  • Created great customer experiences with personalized sales support.
  • Contributed to top sales volume for stores nationwide

Youth Group Leader

Crosspoint United Methodist Chruch
08.2022 - 05.2023
  • Helped church members going through difficult times, offering spiritual counseling and coordinating community service referrals
  • Provided religious education, spiritual guidance and moral support to members of community
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

Intern

United States Air Force JAG
08.2022 - 05.2023
  • Shadowing a First Lieutenant Assistant Judge Advocate and Chief of Adverse Actions at the office of the Staff Judge Advocate 96th test wing, Eglin Air Force Base Florida
  • Listened and took notes during meetings.
  • Delivered messages and materials to relevant staff.
  • Developed and maintained professional relationships with internal employees and customers.

Barista

Barista, Bad Ass Coffee
04.2022 - 01.2023
  • Navigated periods of high volume with calm demeanor to keep store operating to standard
  • Retained knowledge of menu items to assist customers with beverage selections.
  • Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer
  • Used upselling techniques to boost order value, generating additional revenue.

Assistant Coach

Lewis Middle School Lady Falcons Soccer
11.2020 - 01.2023
  • Identified issues with players and intervened in critical situations to prevent escalation.
  • Adjusted coaching techniques based on the strengths and weaknesses of athletes.
  • Provided training direction, encouragement, motivation and nutritional advice to prepare athletes for games, competitive events, or tours
  • Boosted coach's success in improving team results with support for rule enforcement, new training strategies and optimized gameplay approaches.

Sports Manager

Niceville High School Lady Eagles
10.2020 - 03.2021
  • Provided positive leadership to emphasize interscholastic athletics' physical, psychological and social benefits
  • Coordinated with coaches and staff to oversee game management.
  • Maintained integrity of games by recording stats and scores

Missionary, Crosspoint United Methodist Chruch
06.2019 - 06.2019
  • Helped church members going through difficult times, offering spiritual counseling and coordinating community service referrals
  • Assisted families in need in our community by delivering and assembling beds for children.

Education

High School Degree - General

Collegiate High School At NWFSC

Associates Degree - Arts, General

Northwest Florida State College

Master of Arts - Psychology

University of Central Florida
Orlando, FL
05.2027

Skills

  • Customer Satisfaction
  • Suggestive Selling
  • Multitasking Strengths
  • Customer Needs Assessments
  • Training Activities

Certification

Financial records oversight New teller training Strong communication Certified in Adobe Photoshop Certified in Adobe Illustrator

Timeline

Sales Associate

Ophelia Swimwear
01.2023 - Current

Youth Group Leader

Crosspoint United Methodist Chruch
08.2022 - 05.2023

Intern

United States Air Force JAG
08.2022 - 05.2023

Barista

Barista, Bad Ass Coffee
04.2022 - 01.2023

Sales Associate

American Eagle
07.2021 - 07.2023

Assistant Coach

Lewis Middle School Lady Falcons Soccer
11.2020 - 01.2023

Sports Manager

Niceville High School Lady Eagles
10.2020 - 03.2021

Missionary, Crosspoint United Methodist Chruch
06.2019 - 06.2019

High School Degree - General

Collegiate High School At NWFSC

Associates Degree - Arts, General

Northwest Florida State College

Master of Arts - Psychology

University of Central Florida
MADISON HOLMAN