MADISON HUTTMAN
Glasgow
Summary
Determined professional with dedication to hard work and team player attitude. Offers management experience, strong work ethic, and a positive attitude. Driven to maximize customer engagement, and is an organized, resourceful individual.
Overview
6
6
years of professional experience
Work History
Sales Representative
Verizon
Vancouver, Washington
02.2026 - Current
- Communicated efficiently with customers regarding their accounts, benefits and educated them on better product
- Navigated through many types of computers systems such as OMNI and RQ.
- Activated smartphones and navigated through device changes
- Work with customers to figure out the best products for the individual customer's lifestyle, family, and needs.
Server
Olive Garden
Vancouver, Washington
08.2023 - Current
- Served customers food and beverages in a timely manner, with engaging conversation and great customer service.
- Made cocktails for the bar and served alcohol, being diligent customers are over legal drinking age.
- Worked around the POS system to ensure accurate orders were going to the kitchen.
- Providing excellent customer service throughout the entire dinner experience
- Memorizing the menu and wine list to offer suggestions for customers
- Assisted new employees with learning the restaurant
Supervisor
Gold Dust West: The Grille
Elko, Nevada
09.2022 - 07.2023
- Cross-trained in every department in the store to be utilized more within the store.
- Trained other employees using well-rounded knowledge of the restaurant to give other employees cross-training opportunities.
- Served customers food and beverages in a timely manner, with engaging conversation and great customer service.
- Made cocktails for the bar and served alcohol, being diligent customers are over legal drinking age.
- Made schedules for employees working around employee and restaurants needs.
- Worked around the POS system to ensure accurate orders were going to the kitchen.
- Handled difficult customer situations and provided solutions to their problems.
Assistant Team Lead
Raleys
Elko, Nevada
11.2021 - 10.2022
- Cross-trained in every department in the store to be utilized more within the store.
- Trained other employees using well-rounded knowledge of the store to give other employees cross-training opportunities.
- Handled important responsibilities such as being in charge, safe codes, money, money drawers, keys and more.
- Answer phones and spoke to customers, answering any of their questions and spoke with other employees regarding scheduling issues, call-ins, and more.
- Problem solved to cover call-ins and other employee related issues.
Front End Supervisor
Ross Dress for Less
Elko, Nevada
03.2021 - 03.2022
- Accomplished multiple tasks within established timeframes.
- Trained employees in multiple areas of store.
- Helped unload truck and process boxes in timely manner.
- Managed team on days we didn't have any managers present to success; Including helping employees with difficult customer situations, encouraging them to work at their full potential and helping them finish all tasks quickly and efficiently.
- Answer phones to help guide customers to their needs and speak to employees about scheduling.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Used creativity to make displays more pleasing to eye to bring in more customers to display
Delivery Driver
Doordash
Reno, Nevada
05.2020 - 03.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries to satisfy customer needs.
- Greeted customers with positive attitude with respect and politeness.
Order Filler
Walmart
Clark, Nevada
06.2020 - 08.2020
- Maintained productivity and accuracy while continuously lifting 50 pounds of canned goods, dog food, water bottles, and more.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through the warehouse.
- Maintained clean warehouse environment by sweeping to keep floors from any debris to keep warehouse safe for quick productivity.
Education
University of Eastern Oregon
La Grande, OR06-2026
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University of Nevada, Reno
Reno, NV01-2020
Skills
- Leadership
- Customer Relations
- Policies and procedures
- Reliable and Responsible
- Complaint Resolution
- Employee Training
- Work Task Prioritization
- Computer Software
- Responding to Difficult Customers
- Creative Problem Solving
- Organized
- Scheduling Efficiency
Timeline
Sales Representative
Verizon
02.2026 - Current
Server
Olive Garden
08.2023 - Current
Supervisor
Gold Dust West: The Grille
09.2022 - 07.2023
Assistant Team Lead
Raleys
11.2021 - 10.2022
Front End Supervisor
Ross Dress for Less
03.2021 - 03.2022
Order Filler
Walmart
06.2020 - 08.2020
Delivery Driver
Doordash
05.2020 - 03.2021
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University of Nevada, Reno
University of Eastern Oregon