Madison Hydress
Bel Air,Maryland
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Media Manager
Anytime Fitness
09.2024 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Bartender, Server
LoonAsea
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender, Server, Hostess
Barleys Backyard Uptown
05.2021 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Retail Worker
Baltimore Ravens
09.2019 - 01.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Education
Bachelor of Science - Psychology
Towson University
Baltimore, MD05-2024
High School Diploma -
Patterson Mill High School
Bel Air, MD05-2019
Skills
- Outstanding Customer Service
- Customer Service
- Handling Difficult Customers
- Clear And Effective Communication
- Teamwork and collaboration
- Critical thinking
Certification
- TIPS Certification
- Opioid Overdose Response Training
Timeline
Social Media Manager
Anytime Fitness
09.2024 - Current
Bartender, Server
LoonAsea
06.2024 - Current
Bartender, Server, Hostess
Barleys Backyard Uptown
05.2021 - Current
Retail Worker
Baltimore Ravens
09.2019 - 01.2024
High School Diploma -
Patterson Mill High School
Bachelor of Science - Psychology
Towson University
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