A dedicated manager who is willing to do what is necessary to make sure that the company is successful. Also caring towards my staff and my customers to make sure that everyone is satisfied.
Overview
5
5
years of professional experience
Work History
Social Media/Bar Manager
Potters Place
Naperville, IL
04.2021 - Current
In charge of a high-volume restaurant.
Promoted and increased the following of the restaurant's social media across major platforms.
Managed the bar, inventory, regulation compliance, and customer relationships.
Can accommodate and adjust to ensure the staff and customers are happy and satisfied.
Trained new bartenders and staff on drink preparation and upselling techniques.
Helped build relationships between all parties throughout the workplace.
Bartender/Manager
Paisan's Pizzeria
Lisle, IL
06.2020 - 05.2022
Tasked with training new members throughout the front and back of the house.
Managed high-volume nights while taking care of restaurant servers and customers with diverse needs.
Dealt with customer issues promptly and fairly to ensure they left satisfied.
Spoke easily with patrons to build a strong relationship with them and the company.
Took care of scheduling for 30 or more employees.
Ensured that relationships between employees stayed in good standing.
Education
Bachelor of Arts - Advertising
Marquette University
Milwaukee
05.2020
Minor - Digital Media
Marquette University
Milwaukee
05.2020
Skills
Outstanding customer service
Knowledge of Excel and Adobe software
Outgoing personality
Quick learner, especially with software, or daily procedures
Marketing and sales experience
Excelling at monitoring and maintaining relationships
Multitasking and prioritization
Time management
Promotional marketing and advertising
Accomplishments
Sigma Phi Delta
Vice President – Member of the E-board and made decisions that impacted the Fraternity and was put in charge of maintaining the brotherhood within the fraternity.
Rush Chair - Wrote and designed posters, handouts and planned events that attracted new recruits to come join the fraternity.
Social Chair - Reached out the other fraternities and sororities on campus to plan events with one another.