MADISON I. CONDER
Raleigh,NC
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for service excellence. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
8
8
years of professional experience
Work History
Server-To-Go Specialist
Waltonwood Retirement Home
Raleigh, NC
05.2023 - 08.2023
- Provided dignified and respectful service to guests, meticulously adhering to individual dietary restrictions and needs.
- Demonstrated exceptional time management by ensuring orders were prepared and delivered promptly.
- Fostered a welcoming and comforting atmosphere by engaging in genuine conversation with residents.
- Proactively addressed guest needs to ensure a high-quality dining experience.
Phone Banker
Poder NC Action
Raleigh, NC
08.2020 - 10.2020
- Managed a high volume of inbound calls with a cheerful and professional attitude.
- Delivered exceptional customer service by providing knowledgeable answers and swiftly resolving inquiries.
- Acted as a liaison, accurately connecting callers to appropriate departments and personnel.
- Effectively communicated company information to project a positive organizational image.
Youth Organizer
El Pueblo
Raleigh, NC
03.2015 - 10.2020
- Developed and implemented strategic engagement roadmaps to involve youth in elections and phone banking campaigns.
- Planned and managed leadership retreats and special events to foster community and development.
- Created a promotional pathway for youth to advance into leadership roles within the organization.
Education
Bachelor of Science - Psychology, Political Science
University of North Carolina At Greensboro
Greensboro, NC05-2025
Skills
- Active Listening
- Team collaboration
- Community engagement
- Point of sale (POS) system operations
- Client Relations
- Problem Resolution
- Relationship Building
- POS Systems
- Online inventory management
- Time management
- Flexibility
- People skills
- Friendly and positive attitude
- Culturally aware
- Culturally sensitive
Languages
- English, Native
- Spanish, Basic Conversational Proficiency
Timeline
Server-To-Go Specialist
Waltonwood Retirement Home
05.2023 - 08.2023
Phone Banker
Poder NC Action
08.2020 - 10.2020
Youth Organizer
El Pueblo
03.2015 - 10.2020
Bachelor of Science - Psychology, Political Science
University of North Carolina At Greensboro
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