Dawnelle St. George
Kennewick,WA
Summary
High-energy professional skilled with loyalty and welcoming to personal growth. Willingness to learn to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive working performance and workplace.
Overview
16
16
years of professional experience
Work History
Drink and Server Specialist
Sports Page Bar & Grill
Kennewick, WA
02.2023 - 01.2025
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Bar Manager
Longbranch Bar & Grill
Kennewick, WA
09.2008 - 07.2022
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Education
GED -
Columbia Basin College
Pasco, WA04-2011
Skills
- Shift management
- Task prioritization
- Inventory management
- Positive and professional
- Team collaboration
- Problem solving
- Regulatory compliance
- Data entry
- Team leadership
- Proactive approach
- Active listening
- Stress management techniques
Timeline
Drink and Server Specialist
Sports Page Bar & Grill
02.2023 - 01.2025
Bar Manager
Longbranch Bar & Grill
09.2008 - 07.2022
GED -
Columbia Basin College