Madison Ingram
Wentzville,MO
Summary
Dedicated communications professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Personal Banker
Peoples Bank & Trust Company
10.2024 - Current
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Promoted financial products by maintaining excellent service offering knowledge.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed deposits, withdrawals and ACH transfers accurately.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Director of Communications
KJFM Radio
04.2020 - 10.2024
- Built multimedia campaigns using Adobe programs and Canva
- Photographed sporting events and formatted photos for publication
- Served as a liaison to 20 high schools in Missouri and Illinois
- Analyzed market data to inform strategic decisions.
- Led and participated in sportscasts of high school athletic events
- Organized on-air, print, and online efforts to serve as a leading news organization in Missouri and Illinois
- Developed communications strategies to drive forward progress in public relations.
Public Relations Intern
Westminster College Marketing Office
08.2019 - 06.2020
- Produced web content for current students, staff, and alumni
- Studied under long-time Strategic Communications Coordinator, Sarah Backer
- Supported public relations managers with writing, researching and preparation of materials
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
Human Resources Intern
Dollar General Distribution Center
05.2019 - 01.2020
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Planned large company events
- Designed graphics and generated content for a monthly newsletter
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
Education
Master of Arts - Strategic Communication & Leadership
Maryville University
St. Louis, Missouri12.2022
Bachelor of Arts - Business Communication & English
Westminster College
Fulton, Missouri05.2020
Skills
- Written & oral communications
- Time management
- Critical thinking
- Quick learner
- Adaptive team player
- Perform well in high-demand, fast-paced environments
- Emotional intelligence
- Dependable and hardworking
Organization & Service
- Westminster College Women's Softball (Captain)
- West Wings Student Marketing Agency
- Westminster Student Foundations (Vice President)
- Westminster Columns (Editor in Chief)
- Honey Shuck Board Member
- Youth Softball Coach
- Ronald McDonald House Volunteer
Timeline
Personal Banker
Peoples Bank & Trust Company
10.2024 - Current
Director of Communications
KJFM Radio
04.2020 - 10.2024
Public Relations Intern
Westminster College Marketing Office
08.2019 - 06.2020
Human Resources Intern
Dollar General Distribution Center
05.2019 - 01.2020
Master of Arts - Strategic Communication & Leadership
Maryville University
Bachelor of Arts - Business Communication & English
Westminster College
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