Madison Jennings
Tallahassee,FL
Summary
Proven customer service experience at Sicilian Oven. Skilled in greeting guests with warmth, managing efficient multitasking, and ensuring safe food handling. Excelled in a fast-paced environment, significantly improving service by training new staff and optimizing guest satisfaction. Demonstrates exceptional phone etiquette and patience.
Overview
1
1
year of professional experience
Work History
Hostess / Cashier
Sicilian Oven
03.2024 - 07.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Ran food when a runner or server was unavailable to do so
Receptionist Internship
Loui Claps CPA
05.2023 - 08.2023
- Greeted incoming visitors and customers professionally and showed them to conference rooms
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Political Science
Florida State University
Tallahassee, FLHigh School Diploma -
Oxbridge Academy
West Palm Beach, FL05.2024
Skills
- Customer Service
- Effective Multitasking
- Patience
- Phone Etiquette
- Greeting guests
- Safe Food Handling
Timeline
Hostess / Cashier
Sicilian Oven
03.2024 - 07.2024
Receptionist Internship
Loui Claps CPA
05.2023 - 08.2023
Political Science
Florida State University
High School Diploma -
Oxbridge Academy
Similar Profiles
Giuseppe MuranoGiuseppe Murano
Bartender at Sicilian OvenBartender at Sicilian Oven
Dylan KristolDylan Kristol
Cashier/Host/Restaurant Busser at Sicilian OvenCashier/Host/Restaurant Busser at Sicilian Oven
Naz AksoyNaz Aksoy
Server and Hostess at Sicilian OvenServer and Hostess at Sicilian Oven