Madison Juch
Wildwood,MO
Summary
Dedicated Sonography student with three years of hands on hospital and patient care experience. Skilled in patient care, transport, and technology. Familiar in working in high stress environments while keeping a calm and collected attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Secretary - Neonatal Intinsive Care Unit
Mercy Hospital St. Louis
08.2021 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Maintained steady work flow guiding NICU parents through the unit
- Maintain order and security within the NICU.
Patient Care Associate
Mercy Hospital St. Louis
08.2020 - 08.2021
- Maintained clean, safe, and well-organized patient environment.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with patient transfers and ambulation.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Sales Associate
Kohls Department Store
03.2019 - 10.2019
- Assist customers during the checkout process
- Answer customers questions honestly and intelligently
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Effectively communicate with other employees and upper management to ensure complete care of customers
- Informed customers about current promotions and sales, encouraging them to take advantage
- Encouraged customers to register for store rewards cards and promotions
- Interacted in a pleasant and friendly way with store guests.
Guest Service Associate
Marianist Retreat & Conference Center
08.2017 - 12.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction.
- Maintained a safe and clean environment for visitors to enjoy.
Education
Hazelwood West High School
Diagnostic Medical Sonography
St. Louis Community College - Forest Park
St Louis, MO12.2023
Associate of Arts - General Studies
St. Louis Community College - Wildwood
Wildwood, MO05.2021
High School Diploma -
Eureka High School
Eureka, MO05.2018
Skills
- Mobility Devices
- Acute and Rehabilitative Care
- Foley Catheter care
- Patient Health Information Access
- Understanding of medical procedures and medical terminology
- Maintain documentations for patient health history and treatment information, Set-up, operate and, maintain medical equipment effectively
- Provided directed patient care for assigned patients; ensured accurate documentation of information related to the patient treatment
- Initiated and concluded patient treatment according to physician orders
- Knowledge of HIPPA and client confidentiality laws
Accomplishments
- Deans List
- Magna Cum Laude
Certification
- CPR
Timeline
Secretary - Neonatal Intinsive Care Unit
Mercy Hospital St. Louis
08.2021 - Current
Patient Care Associate
Mercy Hospital St. Louis
08.2020 - 08.2021
Sales Associate
Kohls Department Store
03.2019 - 10.2019
Guest Service Associate
Marianist Retreat & Conference Center
08.2017 - 12.2018
Hazelwood West High School
Diagnostic Medical Sonography
St. Louis Community College - Forest Park
Associate of Arts - General Studies
St. Louis Community College - Wildwood
High School Diploma -
Eureka High School