Madison Koester
Summary
Four-year university graduate with six years of experience in customer service and four years of experience in library assistance. Equipped with knowledge in assessing patients in the healthcare setting. Proficient with multiple technical skills, including computer maintenance, troubleshooting, and networking. Additionally, trained in fingerprint identification and crime scene investigation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Worker
Three Bridges Boutique
01.2024 - Current
· Assisted patrons with purchases
· Opened and closed each location
· Managed financial paperwork
2nd Shift Manager
Lightning Quick Gas N Go
06.2023 - Current
· Assisted patrons with purchases
· Opened and closed each location
· Trained new employees
· Managed financial paperwork
Student Worker
Indiana Tech McMillen Library
10.2021 - Current
· Supervised circulation desk
· Opened and closed the library
· Checked out materials to users
· Processed returned materials
· Answered phones, handled customer inquires
· Assisted patrons with online catalog research
· Provided reference assistance
· Prepared monthly book displays
Barista
Tim Horton's
06.2023 - 10.2023
· Assisted patrons with purchases
· Completed guest orders
· Greeted and welcomed guests
Barista
Tropical Smoothie Cafe
06.2022 - 10.2022
· Assisted patrons with purchases
· Completed guest orders
· Greeted and welcomed guests
Prep Cook
Lena's Italian Restaurant
06.2018 - 10.2018
· Assisted patrons with purchases
· Completed guest orders
· Greeted and welcomed guests
Education
Bachelor of Science - Health Science
Indiana Institute of Technology
Fort Wayne, IN05.2025
Associate of Science - Criminal Justice
Indiana Institute of Technology
Fort Wayne, IN05.2024
Associate of Science - Forensic Science
Indiana Institute of Technology
Fort Wayne, IN05.2024
Skills
- Proficient with Microsoft Office
- Computer Maintenance
- Computer Troubleshooting
- Computer Networking
- Science Lab Technician
- Web Design
- Fingerprint Identification
- Crime Scene Investigation
- Patient assessment
- Presentation Skills
Certification
CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Worker
Three Bridges Boutique
01.2024 - Current
2nd Shift Manager
Lightning Quick Gas N Go
06.2023 - Current
Barista
Tim Horton's
06.2023 - 10.2023
Barista
Tropical Smoothie Cafe
06.2022 - 10.2022
Student Worker
Indiana Tech McMillen Library
10.2021 - Current
Prep Cook
Lena's Italian Restaurant
06.2018 - 10.2018
Bachelor of Science - Health Science
Indiana Institute of Technology
Associate of Science - Criminal Justice
Indiana Institute of Technology
Associate of Science - Forensic Science
Indiana Institute of Technology