Madison Krenske
Rogers,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Jr Account Executive
Cw Metals
08.2024 - Current
- Customer building, creating a company based profile to purchase recyclable metals.
- Going company to company to obtain customers.
- Quoting material.
- Emailing price sheets to customers consistently.
- Cold calling businesses, contractors, and industrials.
Craft Brewery Ambassador
Pryes Brewing Company
09.2024 - 04.2025
- Part time with a consistent schedule of every thursday and friday.
- Pouring at brewfests, tasting events, and samplings all across the metro.
- Greeting customers as they walk through the door and offering a free sample.
- Customer interaction, conversation starting, and being personable.
- End goal is to create a sale.
- Track how many samples given along with how many sales were made.
Beertender
Boathouse Brothers
04.2023 - 09.2024
- Pouring tap beer and tracking customer tabs.
- Perform all end of day duties and verifying all cash and credit card transactions.
- Cleaning tables, bar tops, and surfaces constantly to avoid stickiness.
- Pull tabs and etabs, cash handling.
- Wash and sterilize dishware.
Executive Administrative Assistant
Discovery Enterprises
10.2022 - 07.2024
- Gatekeeper to president, handle all administrative processes and phone calls.
- Process payments, organizing due dates of several companies.
- Order weekly supply and deliveries.
- Coordinate and organize records for mortgages, utilities, and maintenance.
- Conduct inventory at the businesses and the storage unit.
- Maintain all company vehicles.
- Take photos and create ID cards of new employees.
Lending Operations Representative
Hometown Credit Union
04.2022 - 10.2022
- Reviewing dealer loans and sending an approval, denial, or counter offer.
- Funding loans and processing payments.
- Answering member phone calls.
- Making ACH changes, processing skip payments.
- Mailing dormant letters, closing inactive dormant accounts.
Bartender
3Ten Wedding Venue
07.2021 - 05.2022
- Check IDs to verify legal drinking age as needed.
- Prepare and serve drinks according to the couple’s selected menu or signature cocktails.
- Monitor guest alcohol consumption and manage responsible service.
- Restock supplies during the event to maintain efficient service.
- Handle cash and card payments if it’s a cash bar setup.
Personal Banker
1st United Bank
11.2021 - 04.2022
- Answering any customer phone calls.
- Opening and closing accounts.
- Handling fraudulent transactions.
- Processing and filing paperwork.
Amazon Account Manager (Remote Position)
Faribault Vacuum and Sewing
05.2019 - 12.2021
- Calculating profit and updating prices.
- Tracking inventory and ordering products.
- Checking other sellers prices for price fluctuation.
Property & Casualty Service Associate
Federated Insurance Companies
Owatonna, MN
08.2018 - 05.2021
- Streamlined customer service operations by improving inquiry response times and enhancing overall client satisfaction.
- Developed training materials for new hires, facilitating smooth onboarding and knowledge retention.
- Collaborated with cross-functional teams to resolve complex client issues efficiently and effectively.
- Analyzed customer feedback to identify trends, driving improvements in service delivery processes.
Bank Teller
Hometown Credit Union
Faribault, MN
09.2016 - 08.2018
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and problem resolution.
- Managed cash drawer, maintaining balanced accounts and minimizing discrepancies.
- Trained new tellers on operational procedures and customer service techniques.
Education
Associate of Arts - Business Administration
Riverland Community College
Austin, MN05.2020
Skills
- Deal closing
- Social media marketing
- Sales strategy development
- Relationship management
- Cold calling
- Lead generation
- CRM software proficiency
- Customer relationships
- Written and verbal communication
- Client relationship building
- Sales strategies
- Operations
- Account management
- Budget management
- Contract negotiation
- Revenue generation
Timeline
Craft Brewery Ambassador
Pryes Brewing Company
09.2024 - 04.2025
Jr Account Executive
Cw Metals
08.2024 - Current
Beertender
Boathouse Brothers
04.2023 - 09.2024
Executive Administrative Assistant
Discovery Enterprises
10.2022 - 07.2024
Lending Operations Representative
Hometown Credit Union
04.2022 - 10.2022
Personal Banker
1st United Bank
11.2021 - 04.2022
Bartender
3Ten Wedding Venue
07.2021 - 05.2022
Amazon Account Manager (Remote Position)
Faribault Vacuum and Sewing
05.2019 - 12.2021
Property & Casualty Service Associate
Federated Insurance Companies
08.2018 - 05.2021
Bank Teller
Hometown Credit Union
09.2016 - 08.2018
Associate of Arts - Business Administration
Riverland Community College