Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Qualitiesskillsactivities
Languages
Affiliations
References
Timeline
Generic

MADISON K. TOURÉ

Buffalo,NY

Summary

Energetically propelled customer satisfaction at Tim Horton's by mastering complaint resolution and quality assurance, showcasing exceptional teamwork and clear communication. Adapted swiftly to enhance service delivery, significantly elevating dining experiences. Expert in money handling and capable of lifting 50 pounds, I blend hospitality with efficiency to exceed expectations.

Overview

3
3
years of professional experience

Work History

Team Member

Tim Horton's
Williamsville, NY
10.2022 - 08.2023
  • Delivered efficient and friendly customer service in a fast-paced environment and maintained high standards of food quality and presentation in alignment with company policy.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Provided customer service support to ensure satisfaction.

Waitress/Busser

Canterbury Woods
Williamsville, NY
02.2020 - 03.2020
  • Assisted with table setup, clearing, and order management to provide excellent dining experiences.
  • Communicated effectively with kitchen staff and team members to ensure timely service.
  • Adapted to new protocols during the COVID-19 pandemic, including food delivery to residents' rooms.
  • Answered questions about menu items, ingredients, and pricing.
  • Enforced safety guidelines for employees and patrons of the restaurant.

Education

Bachelor of Arts - Philosophy & Psychology

University At Buffalo
Buffalo, NY
05.2027

High School Diploma -

Williamsville East High School
East Amherst, NY
06.2022

Skills

  • Complaint resolution
  • Quality assurance
  • Clear communication
  • Lift 50 pounds
  • Problem-solving
  • Teamwork and collaboration
  • Workplace safety
  • Workflow optimization
  • Hospitality and accommodation
  • Money handling
  • Customer service

Extracurricular Activities

Philosophy Forum Art Club Figure Drawing Gay-Straight Alliance Girl Up/Women's Advocacy Club Service Club Creative Writing Club Mock Trial Debate Club

Qualitiesskillsactivities

  • Customer Service
  • Creativity
  • Strong Interpersonal Skills
  • Collaborative Teamwork

Languages

German
Limited
French
Limited

Affiliations

  • Yoga
  • Artist
  • Writer

References

References available upon request.

Timeline

Team Member

Tim Horton's
10.2022 - 08.2023

Waitress/Busser

Canterbury Woods
02.2020 - 03.2020

Bachelor of Arts - Philosophy & Psychology

University At Buffalo

High School Diploma -

Williamsville East High School

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MADISON K. TOURÉ