Madison Lafever
Kalama
Summary
A hardworking and adaptable college student pursuing a Bachelor of Science in Biomedical Engineering. Bringing experience in customer service, administrative support, and research. Demonstrates strong communication, problem-solving and organizational skills with the ability to thrive in fast paced environments. Eager to apply these skills and contribute positively to team success.
Overview
3
3
years of professional experience
Work History
Service Member
Taco Bell
Woodland
02.2025 - Current
- Collaborated with team members to streamline operations, enhancing workflow during peak hours.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Resolved customer complaints effectively, turning negative experiences into positive outcomes for the business.
Receptionist
Pacific Imaging Center
Longview, WA
12.2023 - 09.2024
- Assisted with administrative tasks such as filing, copying, and data entry as needed.
- Anticipated guest needs, delivering exceptional customer service to exceed expectations.
- Routed messages, coordinated appointments, and directed personnel to various departments.
- Treated visitors with friendly, approachable attitude.
- Answered questions regarding company pricing and policies.
Education
Bachelor of Science (B.S.) - Biomedical Engineering
Washington State University
Vancouver06.2028
Associate in arts (A.A.) - Running Start
Lower Columbia College
Longview06.2021
Diploma -
Kelso High School
Kelso06.2021
Skills
- Detail-Oriented
- Teamwork and collaboration
- Customer Service
- Positive Attitude
- Critical Thinking
- Adaptability & Flexibility
Timeline
Service Member
Taco Bell
02.2025 - Current
Receptionist
Pacific Imaging Center
12.2023 - 09.2024
Associate in arts (A.A.) - Running Start
Lower Columbia College
Bachelor of Science (B.S.) - Biomedical Engineering
Washington State University
Diploma -
Kelso High School