Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Waitress

Madison Lawson

Blountville,TN

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction. Developed valuable skills in fast-paced environments, including customer service, delivering food, scanning and bagging groceries quickly, etc. Adaptable and quick to learn. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress

Bob Evans Restaurant
01.2025 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Food City
08.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

To-Go Server

Shoku Steakhouse
05.2024 - 08.2024
  • Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
  • Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
  • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
  • Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.

Education

No Degree -

Homeschooled, Going To Northeast State This Fall
Blountville, TN

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Handling complaints
  • Payment processing
  • Memory retention
  • Active listening

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.
  • First Aid Certification - American Red Cross.

Interests

  • Mindfulness and Mental Health Practice
  • Anything healthcare related
  • Fashion and Style

Timeline

Waitress

Bob Evans Restaurant
01.2025 - Current

Cashier

Food City
08.2024 - 01.2025

To-Go Server

Shoku Steakhouse
05.2024 - 08.2024
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.
  • First Aid Certification - American Red Cross.

No Degree -

Homeschooled, Going To Northeast State This Fall
Madison Lawson