Madison Le
Knoxville,Tennessee
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in customer service, transactions, operations management and scheduling.
Overview
4
4
years of professional experience
Work History
Line Cook
Twisted Taco
01.2023 - Current
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Receptionist
Bella Lani Nail Spa
01.2020 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled cash transactions and maintained sales and payments records accurately.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Bachelor of Science - Business Analytics
The University of Tennessee - Knoxville
Knoxville, TN05.2027
Associate of Arts - Business Administration
Indian River State College
Ft. Pierce, FL06.2023
Skills
- Office Management
- Appointment Scheduling
- Bookkeeping Support
- Data Inputting
- Customer and Client Relations
- Attention to Detail
- Multitasking Abilities
- Punctual and Reliable
Timeline
Line Cook
Twisted Taco
01.2023 - Current
Receptionist
Bella Lani Nail Spa
01.2020 - 05.2023
Bachelor of Science - Business Analytics
The University of Tennessee - Knoxville
Associate of Arts - Business Administration
Indian River State College
Similar Profiles
David ArquittDavid Arquitt
Server at Twisted TacoServer at Twisted Taco
Alexis GonzalezAlexis Gonzalez
Server at Twisted TacoServer at Twisted Taco
Grace Decker Grace Decker null
Student Worker at Twisted TacoStudent Worker at Twisted Taco
Clare CrowellClare Crowell
Server Support Specialist at Outback SteakhouseServer Support Specialist at Outback Steakhouse
Bayli collinsBayli collins
Server at AubreysServer at Aubreys