Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Madison Leggett

Maidsville,WV

Summary

Efficient Restaurant Server known for high productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth operational flow and satisfaction. Excel using communication skills, adaptability, and teamwork to create exceptional dining experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Server

Red Lobster Restaurant
Morgantown, WV
11.2022 - Current
  • Trained new employees to perform duties.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary, all while having a friendly smile on my face!
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Ability to quickly learn, and remember frequent menu changes.

Education

High School Diploma -

University High School
Morgantown, WV
01-2023

Skills

  • Special dietary requirements
  • Daily specials memorization
  • Table management
  • High volume dining
  • Sanitation compliance
  • Customer service
  • POS system operation
  • Payment processing
  • Tableside service
  • Server etiquette

Certification

  • Within four months of working at Red Lobster I became a certified trainer!

References

References available upon request.

Timeline

Restaurant Server

Red Lobster Restaurant
11.2022 - Current

High School Diploma -

University High School

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Madison Leggett