Madison Lenihan
Lindenhurst,New York
Overview
6
6
years of professional experience
Work History
Server
Babylon Burger Bar
Babylon, New York
05.2021 - Current
- Responsible for waiting on tables
- Took orders and fulfilled guests’ needs
- Informed management of complaints and feedback from customers and helped find solutions.
- Provided exceptional service to a high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server/Head Hostess
Hurricane Grill & Wings
Lindenhurst, New York
02.2019 - 05.2021
- Responsible for answering phones, packing food orders and seating guests
- Accommodated guests’ needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Shift Leader/Cashier/Counter Clerk
Bagelicious
Babylon, New York
05.2018 - 02.2019
- Responsible for taking orders, preparing food, cooking food, stocking items
- Key-holder and shift leader.
- Operated cash register/POS system to receive payment by cash, check, and credit cards.
Education
Bachelor of Arts - Psychology
SUNY Stony Brook
Stony Brook, NY05-2025
Lindenhurst Senior High School
Lindenhurst, NY06.2021
Some College (No Degree) - Psychology
Suffolk County Community College
Selden, NYSkills
- Interpersonal communication
- Positive and professional
- Performance improvement
- Strong work ethic
- Self-motivation
- Problem-solving abilities
- Organizational Skills
- Experienced in Microsoft Word and PowerPoint
- Collaborating with other individuals
- Organized
- Detail-oriented
- Active listening
- Exceptional customer service
- Team building
- Task prioritization
- Tableside etiquette
- Relationship management
- Memory retention
Activities and Honors
- Dean’s List at Stony Brook University (2023-2024)
- Member of the Cat Network at Stony Brook University. (2023-present)
- Dean’s List at Suffolk County Community College (2022-2023)
- Awarded Best Creative Writing Piece at Suffolk County Community College (2023)
Affiliations
- Vocalist
- Pianist
- Writing
- Bowling
- Chess
- Yoga
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Server
Babylon Burger Bar
05.2021 - Current
Server/Head Hostess
Hurricane Grill & Wings
02.2019 - 05.2021
Shift Leader/Cashier/Counter Clerk
Bagelicious
05.2018 - 02.2019
Bachelor of Arts - Psychology
SUNY Stony Brook
Lindenhurst Senior High School
Some College (No Degree) - Psychology
Suffolk County Community College