Madison Lepping-Lopez

• Assisted in managing daily operations to ensure efficient workflow and productivity.
• Engaged with customers to enhance service quality and resolve inquiries effectively.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.

• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across day, weekend, and holiday shifts, taking as much overtime they would allow.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Operated a tugger to pull orders for surrounding Aldi grocery store, using voice recognition automated system.

My reason for leaving Aldis was my move here to OKC.

• Managed inventory control processes to maintain accurate stock levels and prevent discrepancies.
• Implemented safety protocols, ensuring compliance with industry standards and reducing workplace incidents.
• Trained new team members on operational procedures and best practices for productivity.
• Direct communication with drivers and customers.
• Dispatched using load boards like DAT.

My reason for resigning from DNJ was the death of my son. I decided to be a stay at home Mom.