MADISON LILES
Moulton,AL
Summary
I'm 21 years old and a graduate from East Lawrence High school. I was in The Side By side club where we helped special needs children with various things and also in The Beta Club among other classmates. I have a great work ethic and learn things quickly. I can handle and manage bigger roles when a task is at hand and is in need of attention. I enjoy working with others, and have a good attitude no matter how hard the work day might get.
Overview
4
4
years of professional experience
Work History
LEASING AGENT
COURTYARD APARTMENTS
02.2023 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Participated in property inspections to prepare for move-ins and move-outs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Collected rent and tracked resident payments and information in computer system.
Front Desk Associate
Digestive Disease Associates
07.2021 - Current
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed guest check-in and check-out procedures, reservations and payments.
Kitchen Staff Member
Riverside Nursing Home
06.2020 - 07.2020
- Placed menus down for the residents to choose their meal.
- Took orders back to get prepared.
- Cleaned areas after meals were done.
- Prepped for the following day.
Education
High School Diploma -
East Lawrence High School
Trinity, AL05.2021
Skills
- Cash transactions
- Hospitality services
- Multi-line phone systems
- Credit and cash payments
- Effective planning
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
Timeline
LEASING AGENT
COURTYARD APARTMENTS
02.2023 - Current
Front Desk Associate
Digestive Disease Associates
07.2021 - Current
Kitchen Staff Member
Riverside Nursing Home
06.2020 - 07.2020
High School Diploma -
East Lawrence High School