Madison Lindgren
Chandler,OK
Summary
Detail-oriented Underwriting Systems Specialist with extensive experience in enhancing process efficiency and ensuring regulatory compliance at National American Insurance Company. Adept at systems analysis, documentation management, and providing exceptional customer service. Proficient in cross-functional collaboration, with a proven ability to manage data accurately and meet critical deadlines.
Overview
5
5
years of professional experience
Work History
Underwriting Systems Specialist
National American Insurance Company
Chandler, OK
03.2022 - Current
- Performed a variety of clerical and administrative duties pertaining to on-site support.
- Evaluated existing policy renewals to recommend changes or modifications as needed.
- Provided customer service support to clients regarding their policy inquiries.
- Input policies and endorsements daily to meet monthly deadlines for the insureds to be billed, and for the company to receive the correct monthly premium.
- Operated a keyboard or other data entry device to enter policies, endorsements, and other data into the AS400 computer WINS system.
- Verified insurance policy premiums, and ensured adherence to regulations.
- Developed and maintained key documentation for systems processes.
- Provided crucial on-site clerical and administrative support.
- Assisted in reviewing and processing insurance policy applications for accuracy.
- Supported cross-departmental tasks, enhancing overall underwriting efficiency.
Barista
Manvel Avenue Coffee
Chandler, OK
08.2019 - 10.2021
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Input orders into the point-of-sale system and handled customer payments.
- Efficiently multitasked, as I worked this job concurrently with another part-time job as a Walmart cashier.
Cashier
Walmart
Chandler, OK
11.2020 - 06.2021
- I multitasked by working here concurrently with another part-time job as a barista.
- Operated the cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Kept records of purchases, maintained an orderly appearance of the checkout area, and restocked supplies as needed.
Education
High School Diploma -
Chandler High School
Chandler, OK05-2020
Some College (No Degree) - English Education
University of Central Oklahoma
Edmond, OKSome College (No Degree) - Liberal Arts
Seminole State College
Skills
- Cross-functional collaboration
- Process data analysis
- Documentation management
- Systems analysis
- Technical proficiency
- Customer service excellence
- Teamwork and cooperation
- Time management
- Attention to detail
References
References available upon request.
Timeline
Underwriting Systems Specialist
National American Insurance Company
03.2022 - Current
Cashier
Walmart
11.2020 - 06.2021
Barista
Manvel Avenue Coffee
08.2019 - 10.2021
High School Diploma -
Chandler High School
Some College (No Degree) - English Education
University of Central Oklahoma
Some College (No Degree) - Liberal Arts
Seminole State College
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