Steve Young
Crestview,FL
Summary
Detail-oriented Support Logistics Systems Specialist with expertise in system configurations and cross-functional collaboration. Enhanced operational efficiency by resolving technical challenges and delivering user support. Strong communicator with a focus on troubleshooting and driving operational improvements.
Overview
2026
2026
years of professional experience
Work History
Support Logistics Systems Specialist
Boeing
Fort Walton Beach, Florida
10.2019 - Current
- Managed legacy Contenta/XPP system configurations and updates.
- Collaborated with cross-functional teams to troubleshoot technical issues efficiently.
- Provided technical support to end-users, resolving inquiries promptly.
- Documented system processes and user guides to support team training and reference.
- Conducted regular system audits to ensure compliance with company standards.
- Assisted in implementing new software tools to enhance operational efficiency.
- Developed BREX frameworks for S1000D environments to support client project delivery.
- Developed tools to convert Word documents to XML for streamlined S1000D authoring.
Technical Publications Author
Boeing
Fort Walton Beach, Florida
08.2013 - 10.2019
- Researched and edited content, enhancing accuracy and quality of publications.
- Collaborated with engineers, verifying technical details for clarity and precision.
- Coordinated with cross-functional teams, gathering essential information for comprehensive documentation.
Field Service Engineer
DRS
Fort Walton Beach, Florida
07.2012 - 08.2013
- Installed and serviced military application equipment to ensure operational readiness.
- Troubleshot and resolved technical issues to minimize downtime and enhance system reliability.
Electronics Test Technician
DRS Defense Solutions
Fort Walton Beach, Florida
06.2010 - 07.2012
- Conducted testing on electronic components for military and defense applications.
- Documented test results and prepared reports for engineering review.
- Conducted testing of circuit boards, assemblies, and systems to ensure product reliability.
C-130 Flight Engineer
US Air Force
Eglin AFB, FL
2007 - 2010
- Conducted pre-flight checks to verify equipment functionality and readiness.
- Analyzed system data to troubleshoot technical issues during flight operations.
- Assisted pilots during takeoff, landing, and flight operations as necessary.
F-15 Avionics Technicion
US Air Force
Various
1999 - 2007
- Installed and maintained avionics systems on military aircraft.
- Conducted troubleshooting and diagnostics on electronic systems.
- Trained junior technicians on avionics repair techniques.
Education
Cyber Security
Northwest Florida State University
Niceville, FLSkills
- Customer interaction
- Team collaboration
- Attention to detail
- Effective communication
- Analytical and critical thinking
- Technical troubleshooting
- User support
- Cross-functional collaboration
- Technical documentation
- Change management
Timeline
Support Logistics Systems Specialist
Boeing
10.2019 - Current
Technical Publications Author
Boeing
08.2013 - 10.2019
Field Service Engineer
DRS
07.2012 - 08.2013
Electronics Test Technician
DRS Defense Solutions
06.2010 - 07.2012
C-130 Flight Engineer
US Air Force
2007 - 2010
F-15 Avionics Technicion
US Air Force
1999 - 2007
Cyber Security
Northwest Florida State University