MADISON LOPEZ
Summary
Positive ambassador with a passion to assist and help others. Easily adaptable to high-pressure, dynamic situations. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
7
7
years of professional experience
Work History
Seasonal Sales Associate
Lush Handmade Cosmetics
10.2024 - 01.2025
- Greeted all customers upon arrival and informed them of new collaborations or seasonal items.
- Evaluate customer's needs in a one on one consultation.
- Demo suggested products with customer and confirm interest. Recommend other products and repeat.
- Link and transition with other areas of the store to connect the customers with all parts of the store.
Hostess
Rosario's Mexican Cafe Y Cantina
05.2021 - 07.2022
- Took Reservations and To-Go orders by phone.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Monitored seating area and checked restrooms regularly to keep spotless.
Team Member
Project Pollo
03.2021 - 06.2021
- Contributed to team success by completing jobs quickly and accurately.
- Clean dishes and label products for fresh new ingredients.
- Place orders over the phone and manage online orders.
- Prep new sauces and vegan meats for the upcoming week.
- Ensure all guests feel welcome and satisfied with their experience.
Barista/Team Member
Dunkin' Donuts
10.2020 - 03.2021
- Served quality products while maintaining a clean and productive environment.
- Meet safety and sanitation expectations.
- Stock and label items during downtime.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Hostess
Alamo Cafe
06.2020 - 09.2020
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Informed servers of newly seated parties for speedy service.
Sales Associate/Buyer Specialist
NTY Clothing Exchange
08.2018 - 03.2020
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Flash Pass Associate
Six Flags Fiesta Texas
06.2018 - 08.2018
- Assist customers with excellent customer service while providing information over the Flash Pass membership within the park.
- Handle money and carefully price all members with the correct time slots of their purchase.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Education
Associates Degree - Liberal Arts
San Antonio College
05.2022
High School Diploma - undefined
Churchill High School
03.2020
Skills
- To-Go Order Preparation
- Food Preparation and Safety
- Multi-tasking strength
- Reliable and punctual
- Service Prioritization
- Group Reservations Management
- Active Listening and Communication
Timeline
Seasonal Sales Associate
Lush Handmade Cosmetics
10.2024 - 01.2025
Hostess
Rosario's Mexican Cafe Y Cantina
05.2021 - 07.2022
Team Member
Project Pollo
03.2021 - 06.2021
Barista/Team Member
Dunkin' Donuts
10.2020 - 03.2021
Hostess
Alamo Cafe
06.2020 - 09.2020
Sales Associate/Buyer Specialist
NTY Clothing Exchange
08.2018 - 03.2020
Flash Pass Associate
Six Flags Fiesta Texas
06.2018 - 08.2018
High School Diploma - undefined
Churchill High School
Associates Degree - Liberal Arts
San Antonio College
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