Madison Mancini
Freehold,NJ
Summary
Dynamic Shift Leader and Social Media Coordinator recognized for delivering exceptional customer service and operational efficiency. Expertise in conflict resolution and team management; ready to enhance customer loyalty and promote business growth.
Overview
4
4
years of professional experience
Work History
Shift Leader and Social Media Coordinator
Bagel Talk, Marlboro
Marlboro, NJ
07.2022 - Current
- Led a team of over 10 employees to enhance operational efficiency.
- Delivered exceptional customer service while employing strategic problem-solving techniques to address unforeseen challenges.
- Developed engaging weekly social media graphics and content aimed at promoting business products and services.
- Resolved customer complaints promptly, enhancing overall customer satisfaction and loyalty.
Education
High School Diploma -
University of South Carolina
Columbia, SC06.2025
Skills
- Team leadership
- Customer service focus
- Problem-solving
- Social media management
- Conflict resolution
- Positive attitude
Timeline
Shift Leader and Social Media Coordinator
Bagel Talk, Marlboro
07.2022 - Current
High School Diploma -
University of South Carolina